Bryan Prather Email & Phone Number

Redmond, Washington, US

• Operations Program Management of Independent Software Vendors (ISV), a program focused on growing Microsoft’s ecosystem by helping ISV’s to build and sell their business applications.
• Identified $2.9M in lost revenue while auditing the platform. Provided short-term and long-term fix solutions for the errors to ensure data accuracy.
• Supported and educated ISV’s with additional training related to billing and Partner Center operational processes. Resulting in significant decrease in customer service tickets.
• Mitigated $800K of earned revenue. Researched and identified issues with billing automation. Defined new processes with GTFS, resulting in improved data analytics.
• Collaborated with Partner Development Managers (PDM) to resolve issues with the ISV’s. Resulted in elevated customer experience.

Redmond, Washington, US

Program management of Manufacturing Strategy team, which defines and executes the business strategy across Microsoft's Manufacturing industry customers. Supporting internal customers’ process of reimagining their business while embracing different ways of creating new value for their internal and external customers.Collaborating with Marketing to attain.

Bellevue, WA, US

Lead role in driving and managing technology products and services provided by contract for hardware and software vendors. Assigned to one of the key vendors for contract negotiations in 2019. Collaborate with Engineering and Procurement to understand key strategic goals, objectives, and challenges.Execute data research and analysis (industry, technology.

Arlington, VA, US

Request and process RFQ’s from suppliers to ensure most competitive rates.Process purchase requisitions, ensuring timely issuance of purchase orders. Monitor delivery schedules and completion of repairs. Recommended and implemented improved year end processes to ensure that all AP invoices had been resolved, leading to better efficiencies internally and.

Redmond, Washington, US

Program managed corporate budgeting, forecast, and restatement tools to support Finance business users during time critical cycles.Diagnosed two cyclical projects that were problematic. Analyzed, researched, developed, and documented new processes. Project Managed new process implementation, leading to increased efficiency and accuracy.Initiated the.

Redmond, Washington, US

Detailed project managing to build a new finance platform that will allow users to quickly and accurately see how key business products and processes are performing. Developed business operation OLA's to meet various systems, data quality, and reconciliation requirements.Tested new finance platform to ensure all finance growth, geographical penetration.

Seattle, WA, US

Procured basic and specialty gift cards, enabling Starbucks to increase pre-paid profitability and grow brand loyalty. Managed vendor/suppliers, resolved escalations, submitted Purchase Orders, and completed (IDS) Item Data Sheets as part of day-to-day oversight.Negotiated contracts, revised day-to-day contract database, and uploaded contracts to the.

Arlington, VA, US

Accelerated Opportunity Capture Initiative. Developed, researched, analyzed financial data, and project managed implementation of cost down ideas. Successful implementation of a $425K project and many more in progress.Formal communication and correspondence with Suppliers regarding the escalation of contractual terms to resolve contract and scheduling.

Vancouver, British Columbia, CA

Utilized strong account and program management leadership skills to implement operators. Telus Canada implemented 400+ operators for international roaming. Telus is now able to compete with other Canadian Operators offering international roaming.Analyzed and updated existing roaming processes to ensure that all internal and external aspects of onboarding.

Dallas, TX, US

Developed innovative roaming product to enhance revenues and steer customers to the network supporting their desired services/features. Product saved millions per month and has created a better customer experience.Negotiated International Inter-carrier SMS and MMS wholesale contracts, resulting in retail revenues exceeding $80 million in 2008.Managed.

Managed multiple vendor negotiations and vendor management for existing and new product/services. Managed End to End Cross Carrier SMS (Short Message Service) project management, vendor negotiation, vendor management, carrier contract negotiations, integrations, testing, and served as liaison with MarketingManaged End to End Cross Carrier MMS (Mobile.

Dallas, TX, US

Partnered with Marketing to determine high revenue carriers for Cross Carrier SMS. Established AT&T Wireless Services contract language for Cross Carrier SMS to reduce SPAM.Managed, coordinated, tested, and implemented Cross Carrier SMS.Developed strategy and implemented a new vendor to break up a vendor monopoly and realize multi-million dollar cost.

Liaised between GSN members and EDS clearinghouse to troubleshoot issues.Consulted to multiple departments to help educate AT&T about GSM.Assisted in Developing GSM Roaming Process.Developed International Roaming Reporting Package.Managed Vendor relationships.

Negotiated International, Domestic and Dual Mode Roaming Agreements. Analyzed International toll rates to determine best competitive toll rates.Dealt directly with billing vendors to establish wholesale and retail rates for all roaming companies.Worked with other GSM companies to establish policies & procedures.Developed Roaming Reporting Package for the.

Launched Voicestream's first GSM International Roaming Service with 14 International Companies in 10 countries.Tested International Roaming Service in European locations.Interfaced with Tax, Legal, Network Development, Corporate Development, Marketing, and the Accounting Department on Roaming developments.

Prepared competitive analysis of rates to save large accounts.Communicated directly with Sales Managers, District Managers, and General Managers as problems arose.Tested new products and handsets.