Bryan Prather Email & Phone Number

Redmond, Washington, Us

• Operations Program Management of Independent Software Vendors (ISV), a program focused on growing Microsoft’s ecosystem by helping ISV’s to build and sell their business applications. • Identified $2.9M in lost revenue while auditing the platform. Provided short-term and long-term fix solutions for the errors to ensure data accuracy. • Supported and educated ISV’s with additional training related to billing and Partner Center operational processes. Resulting in significant decrease in customer service tickets.• Mitigated $800K of earned revenue. Researched and identified issues with billing automation. Defined new processes with GTFS, resulting in improved data analytics.• Collaborated with Partner Development Managers (PDM) to resolve issues with the ISV’s. Resulted in elevated customer experience.

Redmond, Washington, Us

Program management of Manufacturing Strategy team, which defines and executes the business strategy across Microsoft's Manufacturing industry customers. Supporting internal customers’ process of reimagining their business while embracing different ways of creating new value for their internal and external customers.Collaborating with Marketing to attain final approval of content and ensuring it is uploaded to the Manufacturing and Industry Hub.Program management of Manufacturing Partner Strategy, integrating external industry alliances and expertise with cross-functional Microsoft business teams. Track market research of RFPs/SOWs/POs, validating data and providing insight of internal customer needs.Program management for teams developing new lines of business for Cloud for Manufacturing.

Bellevue, Wa, Us

Lead role in driving and managing technology products and services provided by contract for hardware and software vendors. Assigned to one of the key vendors for contract negotiations in 2019. Collaborate with Engineering and Procurement to understand key strategic goals, objectives, and challenges.Execute data research and analysis (industry, technology, requirement analysis, supplier market research and monitoring) to identify the optimal strategic plan.Conduct vendor business reviews, track action plans, and create CIO briefing documents.

Arlington, Va, Us

Request and process RFQ’s from suppliers to ensure most competitive rates.Process purchase requisitions, ensuring timely issuance of purchase orders. Monitor delivery schedules and completion of repairs. Recommended and implemented improved year end processes to ensure that all AP invoices had been resolved, leading to better efficiencies internally and externally. Work cross-functionally with internal and external customers to identify and resolve AP issues, while implementing best practices. Provide training to suppliers regarding internal AP processes and tools specific to Boeing, thereby improving their accuracy and self-sufficiency.Support special projects as needed to correct AP invoicing issues with problematic suppliers.

Redmond, Washington, Us

Program managed corporate budgeting, forecast, and restatement tools to support Finance business users during time critical cycles.Diagnosed two cyclical projects that were problematic. Analyzed, researched, developed, and documented new processes. Project Managed new process implementation, leading to increased efficiency and accuracy.Initiated the implementation and documentation of consistent naming conventions to assist new Users, thereby ensuring that trouble tickets are accurately routed.Utilized audits to identify errors and then worked with stakeholders to resolve issues. Tested forecast tool to replicate a recurring issue that was outstanding for multiple years. Collaborated with Engineering to implement resolution, leading to Finance Users increased efficiency during time critical finance cycles. Provided MSRA support to troubleshoot Finance Business Rules Violations, which insured accurate data integrity.Collaborated with cross functional teams comprised of Business owners, Business process owners, Operations, and Engineering IT team to develop strong partnerships, leading to successful Production cycle implementation.Identified MSBatch jobs that were failing on a consistent basis and affecting critical near real time reporting. Suggested the development of an audit that would not alert on every error, but on time. The team could then manually run the job and maintain near real time reporting for Finance Users.

Redmond, Washington, Us

Detailed project managing to build a new finance platform that will allow users to quickly and accurately see how key business products and processes are performing. Developed business operation OLA's to meet various systems, data quality, and reconciliation requirements.Tested new finance platform to ensure all finance growth, geographical penetration, and adoption rates are tying to old platform.Provided daily and formal weekly updates to management, outlining the health and progress of the project.Resolved cross functional team scheduling challenges by requiring additional progress meetings and an improved project tracking system.

Seattle, Wa, Us

Procured basic and specialty gift cards, enabling Starbucks to increase pre-paid profitability and grow brand loyalty. Managed vendor/suppliers, resolved escalations, submitted Purchase Orders, and completed (IDS) Item Data Sheets as part of day-to-day oversight.Negotiated contracts, revised day-to-day contract database, and uploaded contracts to the company’s overall secure database to ensure accuracy of data and allow for better auditing. Developed a sourcing strategy to increase cost savings by analyzing data to utilize one formula vs. multiple formula/configurations, leading to improved transparency of supplier bids during contract tendering.Submitted improvements for reporting to ensure accuracy and increase efficiency, thus allowing a better way to sort data by implementing a primary id.

Arlington, Va, Us

Accelerated Opportunity Capture Initiative. Developed, researched, analyzed financial data, and project managed implementation of cost down ideas. Successful implementation of a $425K project and many more in progress.Formal communication and correspondence with Suppliers regarding the escalation of contractual terms to resolve contract and scheduling issues.Analyzed, negotiated, prepared, and executed contract documents to keep commodity on schedule. Prepared PIAs and RFIs for various commodities to assist in cost down initiatives.Provided oversight and management of supply and demand, schedules, supplier quality, and delivery to successfully deliver parts.Constructed Low Value Documentation (LVD) to ensure management is aware of program expenses and changes.

Vancouver, British Columbia, Ca

Utilized strong account and program management leadership skills to implement operators. Telus Canada implemented 400+ operators for international roaming. Telus is now able to compete with other Canadian Operators offering international roaming.Analyzed and updated existing roaming processes to ensure that all internal and external aspects of onboarding new operators were met, resulting in a faster implementation and less technical errors. Developed steering of roaming requirements to ensure that customers roaming internationally could utilize all of the features and allow Telus to save wholesale expenses by 5%.Developed requirements to review SIM card usage for testing with operators and implemented vendor platform, which enabled fraud to be caught easier and faster.

Dallas, Tx, Us

Developed innovative roaming product to enhance revenues and steer customers to the network supporting their desired services/features. Product saved millions per month and has created a better customer experience.Negotiated International Inter-carrier SMS and MMS wholesale contracts, resulting in retail revenues exceeding $80 million in 2008.Managed multiple vendor negotiations and vendor management for existing and new products/services to save over $2 million in 2007. Developed strategy to incorporate wholesale rate negotiations within a multi-lateral vendor and operator agreement for Inter-carrier MMS. Change request was worked through 400+ GSM operators and implemented efficiently through multiple channels.Analyzed new products/services to determine financial, strategic, and customer impacts for Roaming, resulting in a great return on value and a good customer

Managed multiple vendor negotiations and vendor management for existing and new product/services. Managed End to End Cross Carrier SMS (Short Message Service) project management, vendor negotiation, vendor management, carrier contract negotiations, integrations, testing, and served as liaison with MarketingManaged End to End Cross Carrier MMS (Mobile Multimedia Service) project management, vendor negotiation, vendor management, carrier contract negotiations, integrations, testing, and liaison with Marketing. Also included defining MMS requirements with the GSM Carrier community of more than 500.Partnered with Engineering and other departments to develop integration strategy to incorporate former AT&T Wireless Services and Cingular into one product/service platform.

Dallas, Tx, Us

Partnered with Marketing to determine high revenue carriers for Cross Carrier SMS. Established AT&T Wireless Services contract language for Cross Carrier SMS to reduce SPAM.Managed, coordinated, tested, and implemented Cross Carrier SMS.Developed strategy and implemented a new vendor to break up a vendor monopoly and realize multi-million dollar cost savings.

Liaised between GSN members and EDS clearinghouse to troubleshoot issues.Consulted to multiple departments to help educate AT&T about GSM.Assisted in Developing GSM Roaming Process.Developed International Roaming Reporting Package.Managed Vendor relationships.

Negotiated International, Domestic and Dual Mode Roaming Agreements. Analyzed International toll rates to determine best competitive toll rates.Dealt directly with billing vendors to establish wholesale and retail rates for all roaming companies.Worked with other GSM companies to establish policies & procedures.Developed Roaming Reporting Package for the CEO and Board of Directors.Updated Voicestream's web page with new International Carriers.Acted as consultant to Sales Team.

Launched Voicestream's first GSM International Roaming Service with 14 International Companies in 10 countries.Tested International Roaming Service in European locations.Interfaced with Tax, Legal, Network Development, Corporate Development, Marketing, and the Accounting Department on Roaming developments.

Prepared competitive analysis of rates to save large accounts.Communicated directly with Sales Managers, District Managers, and General Managers as problems arose.Tested new products and handsets.