Bryan Roy Manansala Email & Phone Number

Assist patients promptly and courteously via various communication channels.Efficiently schedule patient appointments with healthcare providers.Guide patients through the registration process accurately, ensuring all necessary information is collected.Help patients understand their insurance coverage and resolve related issues.Handle patient concerns and complaints with empathy and professionalism, aiming for timely resolution.Offer accurate information about services, facilities, and procedures to patients and visitors.Conduct post-appointment follow-ups to ensure patient satisfaction and address any additional needs.Provide guidance on health education, preventive care, and medication management.

Assist customers with questions, buying, and refunds.Be familiar with the Victoria’s products to help clients well.Entice customers to buy more by using promotions and sales.Treat customer complaints seriously in a timely and competent manner.Process sales correctly through point of sale system.

Communicate effectively with healthcare teams to facilitate seamless patient care.Maintain detailed and confidential patient records in compliance with regulations.Participate in quality improvement initiatives to enhance customer service processes.Handle emergencies following established protocols to ensure patient safety.Provide technical support and troubleshoot device and network-related problems for customers.Process customer transactions, including payments, plan upgrades, and device purchases, accurately and efficiently.Possess a comprehensive understanding of Boost Mobile plans, services, and promotions toProvide sales support by promoting additional services, accessories, and upgrades to meet customer needs and increase revenue.Offer technical assistance with device setup, activation, and troubleshooting to ensure a smooth customer experience.Handling inquiries, resolving issues, and providing information on account balances, transaction details, and other financial products or services.Offer clear explanations of financial products and services, account statements, and transaction detailsAddress and resolve customer complaints or concerns related to financial transactions, account discrepancies, or service issues.Ensuring that all interactions adhere to financial regulations and company policies, including verifying identity and maintaining confidentiality.