Bryan Samuel

Bryan Samuel Email and Phone Number

Senior Solutions Engineer @ KELYN Technologies, Inc.
Tuckerton, NJ, US
Bryan Samuel's Location
Tuckerton, New Jersey, United States, United States
Bryan Samuel's Contact Details

Bryan Samuel work email

Bryan Samuel personal email

n/a
About Bryan Samuel

Highly skilled Engineer experienced in customer support and managing technical issues. Strong communicator with a focus on attention to detail and continuous learning. Experienced in personnel management and training.

Bryan Samuel's Current Company Details
KELYN Technologies, Inc.

Kelyn Technologies, Inc.

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Senior Solutions Engineer
Tuckerton, NJ, US
Bryan Samuel Work Experience Details
  • Kelyn Technologies, Inc.
    Senior Solutions Engineer
    Kelyn Technologies, Inc.
    Tuckerton, Nj, Us
  • Commvault
    Customer Support Engineer
    Commvault Jan 2017 - Nov 2024
    Tinton Falls, New Jersey
    • Communicate with customers through phone and email with outline of steps performed and solutions• Assist with software related issues via remote desktop programs• Troubleshoot and assist Enterprise and Federal based customers• Knowledge of Disk Storage Arrays, Tape Libraries and Cloud Storage Vendors• Provide findings from reviewing software log files, Hardware, and Operation System event logs• Ability to determine network related issues• Provide Root Cause Analysis for occurrences specific to software, hardware and/or network problems• Work alongside Next tier support and Engineering team regarding software related issues • Leverage and contribute to Knowledge base articles and internal solution system
  • U.S. Army Reserves
    Human Resources Specialist
    U.S. Army Reserves May 2014 - May 2022
    Fort Dix, New Jersey
    • Manage personnel records (including transfers, promotions & additional military skill sets) using HR management system software • Interpret & explain HR policies, procedures, standards & regulations • Provide Administrative support for 200+ Soldiers (at a Battalion level) • Prepare military personnel actions & ensuring compliance with regulations • Advise units on personnel & pay questions as well as preparing reports
  • Microsoft Store
    Services Advisor
    Microsoft Store May 2012 - Jan 2017
    Freehold, New Jersey, United States
    • Help customers discover, enable & implement high value Microsoft technology solutions & services across a broad range of devices that meet their individual needs• Troubleshoot & provide timely resolution to all customer software & hardware issues• Identify & communicate potentially complex repair situations to store leadership &/or original equipment manufacturers or other partners• Maintain an elite level of product knowledge in all Microsoft retail products, devices &services offerings• Continuously learn through others, self- educate, share specialized knowledge & expertly demonstrate & present the newest product & service offerings across all devices
  • Best Buy
    Appliances Specialist, Home Theater Specialist & Home Life Supervisor
    Best Buy Oct 2006 - May 2012
    Brick, Eatontown, And Howell, Nj
    • Hired, trained & evaluated personnel in sales, promotion &/or performance management when appropriate• Performed regular price audits, inventory audits & floor zoning audits• Created work schedules & kept ongoing records of employees' availability & requests as well as OT reports• Prepared detailed sales & inventory reports for Management & Finance dept. to align operating expenses & investments• Supervised 30 associates, led group training on hardware & services

Bryan Samuel Skills

Microsoft Office Microsoft Excel Leadership Customer Service Training

Bryan Samuel Education Details

Frequently Asked Questions about Bryan Samuel

What company does Bryan Samuel work for?

Bryan Samuel works for Kelyn Technologies, Inc.

What is Bryan Samuel's role at the current company?

Bryan Samuel's current role is Senior Solutions Engineer.

What is Bryan Samuel's email address?

Bryan Samuel's email address is bs****@****ult.com

What schools did Bryan Samuel attend?

Bryan Samuel attended Thomas Edison State University, Lakewood High School.

What skills is Bryan Samuel known for?

Bryan Samuel has skills like Microsoft Office, Microsoft Excel, Leadership, Customer Service, Training.

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