• Interact with Product Managers, Scrum Master and Software Developers for Sprint planning and participate in QA and BA meetings.• Gathers business requirements and testing enhancements made to applications.Contributes to test scenarios and reviews expected and actual test results.• Perform Product demos of new products and features for costumers, product sponsors and owners.• Provide training and technical support to beta sites.• Train Sales and Training team on newly developed products.• Train new Quality Assurance team members on all current company products.• Created and maintain processes for User Interface and Database Testing and Defect/Bug tracking.• Create, execute and maintain verification and validation test plans and test cases according to business requirements for software and hardware products.• Create technical documentation which is used by Technical Support to better understand new product functionality.• Create and maintain Release notes per version release to Production.• Effectively communicate testing activities and findings in oral and written forms; create defects and bugs when issues are discovered.• Participate in the interview process to determine the individuals to hire for the Quality Assurance Team.

• Work with product stakeholders to create project objectives and requirements/User stories• Lead daily Scrum, Sprint planning and project Retrospective meetings• Interact with Product Managers, Scrum Master and Software Developers for Sprint planning and participate in QA and BA meetings.•. Liaison between the business community and the IT organization in order to develop requirements and related business rules to provide business solutions meeting user needs. •. Gathers business requirements and testing enhancements made to applicationsContributes to test scenarios and reviews expected and actual test results.• Perform Product demos of new products and features for potential customers, upper management, sales team, product sponsors and owners.• Plan and schedule software product releases to production.• Provide support to LPI beta Salesforce sites • Created and maintain processes for User Interface and Database Testing, Software Releases and Defect/Bug tracking.• Create, execute and maintain verification and validation test plans and test cases according to business requirements. • Create technical documentation which is used by Technical Support to better understand new product functionality.• Effectively communicate testing activities and findings in oral and written forms; create defects and bugs when issues are discovered.

• Created and maintain processes for User Interface and SQL database testing, Software Releases and Defect/Bug tracking.• Create, execute and maintain verification and validation test plans and test cases according to business requirements.• Create technical documentation which is used by Technical Support to better understand new product functionality.• Effectively communicate testing activities and findings in oral and written forms; create defects and bugs when issues are discovered.• Interact with Product Owners, Product Managers, Scrum Master, Business Analysts and Software Developers for Sprint planning and participate in QA meetings.• Demo new features and products for project stakeholders.• Plan and schedule software product releases to production.

• Created and maintain processes for User Interface Testing, Invoice Batch, Software Releases and Defect/Bug tracking.• Create, execute and maintain verification and validation test plans and test cases according to business requirements.• Create technical documentation which is used by Technical Support to better understand new product functionality.• Effectively communicate testing activities and findings in oral and written forms; create defects and bugs when issues are discovered.• Interact with Product Managers, Business Analysts and Software Developers for Sprint planning and participate in QA meetings.• Responsible for testing of multiple Products during a sprint.• Plan and schedule software product releases to production.

• Create, execute and maintain verification and validation test plans and test cases according to business requirements for the banking and electronic payment technology systems. • Work with product stakeholders to create project requirements and objectives. Work as Business Analyst when needed.• Perform late night production software validation testing to ensure software releases performs as designed for the customer.• Create technical documentation which used by field service to better understand new product functionality.• Effectively communicate testing activities and findings in oral and written forms; create defects and bugs when issues are discovered.• Responsible for Database testing using SQL queries in MS SQL Server.• Demo new features and products for project stakeholders.• Lead coordination of software testing effort with offshore quality assurance team.

• Create, review, execute and maintaining verification and validation test plans according to business requirements while maintaining detailed documentation for e-commerce and supply chain systems. • Manage, assign and investigate field found issues. • Perform late night production software checkouts to ensure software releases perform as designed for the customer. • Participate in the interview process to determine the individuals to hire for the Quality Assurance Team.• Train new Quality Assurance team members on all current company products. • Work with product stakeholders to create project requirements and objectives. Work as Business Analyst when needed.• Collect customer feed back, which is used to improve product usability• Responsible for developing testing processes, procedures, metrics used to identify areas with continued issues• As a member of the Scrum team participated in daily stand up meetings, project status meetings as well as retrospective meetings and iteration reviews.

• Role included: Creating, reviewing, executing and maintaining test plans, manual and automated tests for new features and enhancements for a complex product suite that included .Net Client/Server Apps, C++ control software, XML configuration files and a SVG web based reporting system. Identified and tracked software defects. Demonstrating control products and features to clients. • Responsible for developing testing processes, procedures, metrics used to identify areas with continued issues• Created detailed time estimates on for testing projects • Provided 24/7 field support for testing at beta sites; maintained and supported software and hardware; performed quarterly audit of company design and development processes • Trained technical staff on new products and features • Participated in the interview process to determine the individuals to hire for the engineering internships• Perform Product sales demonstration to potential new and current costumers • Chosen for corporate goal team that utilized Blue Ocean strategies to drive new product development, innovating unique market opportunities and capturing untapped customer demand• Member of the QuadTech Software Focus Group which is responsible for continually improving the process of software product development• Member of the System Support Process Improvement Group which is responsible for continually improving processes related to product testing• Chosen to participate in Kaizen which reduced obsolete inventory by 20%• Created and implemented the software patch testing and release process.

• Created QA test scripts based tests for hardware and software products to meet product acceptance criteria, following Software Quality Management’s best practices • Responsible for full regression testing of software applications on all enhancements, while ensuring product is secure with running automaton scripts• Created and executed detailed test cases to assure high quality levels• Tested control circuit boards down to chip level• Lead support analyst for testing software, including SQL 7.0, SQL 2000, QA Enterprise (capture/playback tool) and PortMon (monitor network servicing daemon)• Lead a test team for international access control systems; lead role for troubleshooting application and hardware issues• Engineering’s member of the Product Integrity Committee, identified ways to improve product quality• Created and implemented defect creation best practices

* Tested all hardware and software products* Repaired all hardware products sold by the company