Bryan Schrock Email & Phone Number

Baltimore, Maryland, United States

• Highlights:
• Leading the member digital experience including the member portal, mobile application, and employer portal applications.
• Overseeing 6+ scrum teams each comprised of 7 resources including developers, QA, product owners, and scrum masters
• Capacity and demand planning for each product line including time and effort estimates, constructing teams, and maintaining budgets
• Hiring of FTEs and contractors with several direct reports including development and quality leads.
• Recently lead the successful rebranding effort from ConnectYourCare to Optum Financial for portal/mobile content, UI/UX style, and communications (print/email/text)

• Managed, recruited, trained, budgeted and provided career development for a staff of 36+ technology professionals with a budget in excess of $2m
• Responsible for development of all core, mobile, email/print communications, and custom client projects including: design, business analysis, programming, quality assurance, test automation, training, UAT, and pre/post.
• Spearheaded the transformation of the SDLC process from the traditional waterfall method to Agile
• Authored, implemented and performed continuous improvements on process, policies and procedures related to the SDLC
• Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
• Acted as visionary and project manager for all large project/customer implementations where I was responsible for identifying, evaluating, determining level of effort, developing/maintaining project plans, organizing.

• Managed, recruited, trained a team of analysts responsible for the analysis of new business system development and existing system improvement
• Consistently delivered core and customer client projects releases on time and to specifications by coordinating with development managers in project management
• Developed and implemented business analysis standards, policies & procedures, and requirements related artifacts
• Project Management and business analysis lead for all large projects implementations where I was responsible for identifying, evaluating, determining level of effort, developing/maintaining project plans, performing.
• Created, analyzed and documented user requirements, procedures, and policies to optimize the use of technology to align with business strategies. Documentation included user processes, customized configurations for.

• Management of multiple web platforms and lead the SDLC and development teams.
• Responsible for the management of several corporate websites, Ecommerce store, ERP system including Great Plains, Act, Warehouse Management System, and the development of a custom CRM system.
• Responsible for all corporate wide report writing, scheduling and delivery using Crystal Reports, Great Plains Report Writer, Access, and SQL.

• Lead Business Analyst and Project Manager for a multi system user authentication system and a proprietary web portal. Systems also included a custom content manager that allows business users to create custom portals.
• Management of several legacy project work plan activities; development and maintenance, change control, status reporting, cost analysis, and resource planning.
• Key Stakeholder in new system development, business requirement gathering, test plans, system integration, and legacy system migration.

• Assisted Senior BA’s and Project Managers in supporting and converting multiple legacy billing systems onto one platform. Also provided help desk support for software and hardware troubleshooting.
• Key stakeholder in the implementation and conversion of more than 50 practice managements system including software, hardware, network and policy and procedures
• Project leader for the design and development of several internal systems and procedures
• Provided second tier help desk analysis for software and hardware related troubleshooting