Sales Director - West & Midwest
Franklin, Tennessee, Us
Eleveo is a International market leader in workforce optimization software. ZOOM's software helps contact centers improve the customer and agent experience—by capturing, analyzing, and improving the quality of all interactions—while addressing back office compliance and risk. ZOOM’s customers range from SMB contact centers to some of the world’s largest companies—Finansbank, Cigna, Rostelecom, IBM, Lego, and Saudi Aramco.Ranked # 1 WFO in Customer Satisfaction by DMG Consulting 3 years in a row. Gartner Magic Quadrant 4 years in a rowCRM Magazine 2017 Service Award – “ ZOOM International emerges as this year’s one to watch”More authorizations and longer term partnership with Cisco then either Calabrio or VerintSpecialties: Multi-Channel Contact Center solutions, Unified Communications, Network Infrastructure, Contact Center, VoIP, SIP, IP PBX, SaaS, CaaS, Customer Service Best Practices, Business Process Automation, Omnichannel, Telecommunications, Customer Interaction Center, Customer Engagement, Workforce Optimization, Workforce Management, Call Recording, Contact Center, Quality Management, Technical Support, Quality Management, Customer Experience.ZOOM is a market leader in workforce optimization software. The company has received world-class customer satisfaction honors and an 82%+ net promoter score from analysts, 1500+ customers, and 300+ partners across 90+ countries.