Bryan Sexton Email & Phone Number

Hampshire, England, United Kingdom

Responsibilities:- Achieving multiple KPI’s; sales targets, new customer frequency, customer satisfaction etc.- Supporting other local stores as the point of contact to resolve issues or advise on how to maintain standards- Line management responsibilities; periodic reviews, setting of targets, constructive feedback, recruitment & training of new and existing personal- Store standards- working with the management team to ensure smooth operation of both front and back of house- Store management; budgets, rotas, P&L analysis and stock control- Customer service; providing quotations, leading from the front to ensure customers get all they’ll need to get the job done and handling customer complaints to guarantee customer satisfaction. Achievements:- Maintaining and building effective customer relationships. Supporting my customers to achieve their goals and helping them grow their business alongside Screwfix. As an example, building one particular client portfolio and effective relationship has resulted in an increased customer spend of ~£200,000 per/annum from ~£60,000- Exceeding customer expectations. As an example, supporting a small business, by providing short term solutions to facilitate their long term needs and requirements, aiding in their continued growth and success.

Basingstoke, England, United Kingdom

Responsibilities:- Maintenance of sports pitches, bowling greens, tennis courts, pitch and put. Reseeding, top dressing, cutting and line marking.

Theale, England, United Kingdom

Responsibilities:- The organisation of team members to ensure daily/ weekly landscape duties are carried out for new build residential properties and private customers- Arranging and managing required tools and equipment- Liaising and building rapport with site management and customers to maintain high quality: show homes, street scenes and open spaces- Providing training to junior and temporary staff.

Reading, England, United Kingdom

Responsibilities:- The organisation of team members to ensure daily maintenance duties are carried out for new build residential properties- Liaising and building rapport with site management and customers to maintain high quality: Show homes, street scenes and open spaces- Providing training to team members.

Hampshire, England, United Kingdom

Responsibilities:- The organisation of team members to ensure landscape maintenance on residential and commercial properties is completed. Basic maintenance on tools, machinery and vehicles. Providing specification on additional work to generate further income and quotes.

Bracknell, England, United Kingdom

Responsibilities:- Maintenance of public and private areas of interest or biodiversity. Grass/ hedge cutting, strimming, weeding and maintaining/ replanting boarders.

Responsibilities:- General ground work relating to new builds/ car parks. Curbing, edging, block paving, drainage and paving.

Dorchester, United Kingdom

Basingstoke

Responsibilities:- Maintenance of house, helping to reimage the business, including organisation of events, increasing revenue, reviewing suppliers and redesigning food menu.

Responsibilities:- Management of the bar and waiter rota, customer service, end of day reporting, cashing up, banking and stock control.

Basingstoke

Responsibilities:- Organisation of daily and future work load - mechanics, drivers, lease vehicles. Basic diagnostics. Customer service and up-selling. Revising, improving and implementing processes within the business to hit daily, weekly and monthly targets.

Swansea, United Kingdom

Basingstoke

Foundation Degree, Outdoor Adventure Management, 2.2

Higher National Diploma, Vehicle Maintenance And Repair Technologies

Gcse

10x GCSE’s A*-C (including English, Maths and Science).