Chong Hao (Bryan) Sia Email & Phone Number

Singapore

Individual counselling on issues related to trauma, relationship, as well as mental health issues

Singapore

• Provided consultation, training and Individual counselling on issues related to trauma, relationship, behavioural and mental health issues（心理咨商，心理治疗，身心灵辅导）

Singapore

Offered individual counselling/psychotherapy to students on issues related to trauma, relationship, behavioural and mental health issuesProvided consultation to school personnel in the management of students’ behavioural matters

Singapore, Singapore

Case managementCommunity resource and engagement support Teamvolunteer management (befriending program)

Singapore

- Offered individual counselling/psychotherapy to students on issues related to trauma, relationship, behavioural and mental health issues- Conducted talks/workshops on mental health related topics- Provided consultation to school personnel in the management of students’ behavioural matters- Developed and maintained an integrated case management and casework administration on clients’ psychological assessment, individualised intervention plan, and care plan- Collaborated with the multidisciplinary team in providing a comprehensive and seamless service/care plan in addressing clients’ concerns/needs, as well as referring them to relevant community resources

Singapore

Individual counselling to students on issues related to trauma, relationship, behavioural and mental health issues

North East, Singapore

+Behaviour Support for Adult client with Autism+Developed and maintained an integrated case management and groupwork administration system on clients’ psychological assessment, individualised education plan, and individual care plan+Collaborated with the multidisciplinary team in providing a comprehensive and seamless service/care plan in addressing clients’ concerns/needs, and referring them to relevant community resources +Planned, executed and supervised all therapeutic and training activities for clients to acquire and sustain lifeskills and enhance their wellbeing

Singapore

+Supervised over 50 staff in their daily operations related to security, M&E and workplace services+Reviewed and streamlined operational processes in documentation and asset management that enhanced efficiency by 20%+Managed over 100 key tenant accounts and worked closely with internal and external stakeholders (include government bodies such as HDB, NEA, BCA, SCDF) in addressing tenants’ requests/complaints on matters related to leasing, facilities management, maintenance and rectifications of properties/facilities

Singapore

•Supervise the full spectrum of frontline operation and all frontline staff and customer service operation (Local and international)•Client relationship management with both internal and external client•Facilitated and conducted programmes, events, outreach activities and training for support groups on topics including self-care, wellness, and care/resource coordination•General clerical duties and handling of the additional portfolio (Inventory Management, Events Coordination, ad-hoc Project, Conduct Training)

Singapore

•Provide administrative support in the area of staff development framework and talent sourcing division to ensure the smooth execution of the key events and activities. •Staff development framework duties include pre and post event activities, event facilitation and logistics preparation, such as preparation and sending of guests invitation list, confirmation of attendance of guests, logistics and support on event site, post event feedback and data preparation and analysis •Talent Sourcing duties include recruitment and employment process facilitation such as employees’ data file tracking/preparation/e-filing, preparation and sending of interview invitation, logistics and support during the interview session, preparation of employment letter.•Other ad-hoc assignments pertaining to HR process assisting.

Singapore

•Provide banking servicing for customers in an efficient manner while maintaining an excellent level of customer service. •Answering general enquiries and actively introducing products to walk-in customers. •Handle cash transactions and time deposits; as well as maintain an awareness of customers’ feedback.

Singapore

•Responsible to carry out the full spectrum of customer service duties. •Abet with people from all walks of life and be part of a dynamic team in handling walk-in customers and feedback from customers at the Customer Service Centre. •Client relationship management with both internal and external client•General clerical duties and handling of additional portfolio (Asset management, Events facilitation, ad-hoc Project and procurement managing) •Customer Service Centre Operation handling such as cashiering, housekeeping, daily reporting and covering of supervisory duty.

Singapore & Beijing City(China)

•Provide support in the division of security, M&E and workplace services. •Duties include property inspection, SOP updating, asset tracking and labeling, event/meeting facilitation and logistics preparation, maintaining asset database. •Client relationship management with both internal and external client such as allies with contractor and vendor.•General clerical duties such as daily/monthly data reporting and other ad-hoc assignments relating to the facilities management sector.

Singapore

•General retail Duties such as Cashiering, Security inspecting, stock replenishment, Customer relationship management and Stock-take, stock and product tracking. •General clerical duties such as filling, data tracking and daily/monthly reporting.•Assisting outlet management with day to day operations such as ordering of stocks and delegation of duties.•Attending to customer queries and offering products advice•Ad-hoc duties as assigned

Singapore

•Provide support to the restaurant operations in the back of house, at the cashiers and dining area.•Duties include taking of orders, attending to customer queries, offering products advice, Cashiering, home delivery packing, food preparation, cooker and housekeeping.

Master Of Counselling (Advanced), Mental Health Counseling/Counselor

Graduate Diploma Of Social Science (Professional Counselling), Social Science (Professional Counselling)

Graduate Certificate Of Social Science (Professional Counselling), Social Science (Professional Counselling)

Bachelor’S Degree, Business, Management, Marketing, And Related Support Services, 2.3/4

Distinction in >Introductory Accounting >Buyer Behavior >Marketing Principles >The Entrepreneurial Process >Strategic Management

Diploma, Facilities Management For Business, 3.412/4

Activities and Societies: Vice-President of Student Leader Committee Member of Green VolunteerBest Performance in Theory of Economics.