Bryan Smith Email & Phone Number

Boca Raton, Florida

Miami/Fort Lauderdale Area

Oversee multi-unit operations of 65 stores. Effectively communicates operating standards and best practices to franchisees and employees ensuring brand standards and maximizing profits. Comprehensively review labor, spending, goals, and evaluate inventory and product usage opportunities. Utilize Microsoft Office Suite to track performance and maintain records while collaborating with teams from the community to corporate levels of the brand. Manage and resolve customer service issues, complaints, strategize for solutions. Implement action plans congruent with brand values, image, and mission. Assist franchisees in effectively managing key business components of sales and financial management. Stay abreast of regional trends within the industry and provide staff development to effectively deliver a quality product to the consumer while maintaining organizational standards.

Fort Myers, Florida Area

Management responsibilities including opening and closing procedures. Planning and leading shipment of goods received in a door to floor process. Merchandise incoming goods with thought to look back statistics, historical sales, market trends, and unique needs at the store level and local market. Execute product movement and visual merchandising. Develop plans for product placement within the store while meeting corporate guidelines and vision. Maintain a safe and positive environment for customers and staff. Work to maximize profits and store volume through visual merchandising and product placement, minimizing profit loss through postseason markdowns.