Bryan Solomon Email & Phone Number

Ontario, Canada

44 King St

• Ensure that all new and old users’ contract or employment has been updated by HR\CSS
• Provision all network access to the user ex. domain logins, Outlook accounts, VPN, Network drives, Group Mailbox
• 1st level troubleshoot any issues with the end users provisioning and equipment
• Laisse with Admin groups about special request
• Correspond with Admin groups to ensure SLA’s for the business lines will be met
• Change process to uphold SLA and improve and current Onboarding process

Scarborough

• Install all Bell products, phone, internet, and TV services at customers residence
• Ensure that all services provided by Bell are meeting Bell Standards (troubleshoot with Bell internal apps)
• Upsell existing customers that only have one of Bells services (customer will receive 35% off)
• Troubleshoot any hardware issues after installation of Bell internet ( i.e. printers, laptops, routers)
• Provide customer support during dispatches or field visits
• Operate company vehicle in a safe manner on a daily basis

Toronto, Canada Area

Kroll Computer Systems is the industry leader in the development and implementation of pharmacy software solutions in Canada. Working in the hardware department I'm responsible for making sure the customers computer and kroll software is operational. The skills being used on an everyday basis include installing and supporting Windows operating systems.

This summer contract exposed myself to an array of responsibilities to the culture of on IT help desk, and a rehabilitation centre for mental illnesses. The responsibilities include, first line of support for IT Help Desk, answering all email in the IT support desk email daily. Modifying IT access as required for transfers. Installing requested hardware.

Our main goal is to ensure that all clients have the best exposure for their business to receive new clients online. After evaluating the clients marketing needs I will present a package that will facilitate the company's marketing strategy. Responsibilities: Ensure customers contact information is correct.Inquire about current marketing strategies, and.

Government Mandate to install new Smart meters in every house hold in Ontario. This project was to help with the energy consumption deficit that is faced in Ontario and across the Country. Each house hold will no longer be charged by kilowatt consumption. Every house hold will be recorded when energy is used in terms of time the energy is used and will be.

Royal Bank has many customers that have either a credit card or line of credit. Today many people have financial difficulties paying their creditors because of work accidents, deaths, and physical/metal illness. RBC offers credit protection against all of those unfortunate incidents. The RCB campaign was an inbound campaign which CSR would up sell the.

Rogers CSR Rogers Video offers the ability to rent movies, pay your cable or phone bill all at one destination. Rogers has many entities to the company and the local video store allows customers to take care of everything related to Rogers in one storeResponsibilities:Stock inventory including the movie walls, storage area, concession stands, wireless.

Project Management Certificate, Project Management

Computer Networking Technology, Computer Technology/Computer Systems Technology