-Responsible for outreach and acquisition of new clientele-Coordination with 3rd party companies for online order fulfillment systems and shipping confirmation-Creation and management of all online stores (Including: manual order entry, shipment verification, customer service correspondence, review and response to claims or charge-backs and processing of returns/refunds)-Inventory projections and management-Implementation of sales strategies and advertising campaigns-Search term optimization for online advertising campaigns-Sales copy writing for products in a variety of categories, e.g., books, vacuums, supplements, exercise equipment-Data Analysis and preparation of weekly, monthly, and quarterly sales reports for all clients-Customer/Product support specialist

-Launched, managed, and maintained Amazon and eBay stores for key Thane product lines.-Selection and implementation for all offers, product configurations, pricing and promotions-Generated over 1 Million in gross sales with $425,000 in gross profit in the first 9 months of operation-Maintained a 98% customer approval rating, 100% communication rating and 99% on-time shipment rating-Responsible for all customer service and inventory control management for online stores-Preparation of weekly and monthly performance and financial reporting for online stores

-Inbound telemarketing sales scripting-Online upsell scripting-Backend setup of telemarketing and fulfillment for all direct response campaigns and offers-Corporate liaison for all 3rd party fulfillment and telemarketing providers-Weekly inbound telemarketing performance reporting-Media affidavit verification-Monthly bad debt analysis and reporting-Monthly update of media allowable variables and costs