Marine Claims Analyst
Current• Managed Honda domestic and export claims on CSX account, ensuring claim disputes and claim recovery are handled timely for over $1,000,000 worth of vehicles• Processed over 20 ocean claims monthly on behalf of Toyota (Japan, USA, Canada) and Mitsubishi (Japan) for eight different sea routes• Subrogated Toyota claims against 11 different assigned rail yards and rail processors, recovering losses worth over $100,000• Accelerated claims adjusting and payments of Honda Korea claims, ensuring high accuracy and client satisfaction• Trained three incoming analysts in claims adjusting, emphasizing attention to detail, accuracy, and customer service