Bryan Thornton Email & Phone Number
@alphanumeric.com
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Who is Bryan Thornton? Overview
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Bryan Thornton is listed as ACD and IVR Engineer at Alphanumeric Systems, a company with 464 employees, based in Raleigh-Durham-Chapel Hill Area, United States, United States. AeroLeads shows a work email signal at alphanumeric.com and a matched LinkedIn profile for Bryan Thornton.
Bryan Thornton previously worked as ACD/IVR Engineer at Alphanumeric Systems and Knowledge Base Manager at Rti International / Alpahnumeric Systems. Bryan Thornton holds Information Technology from New Horizons Clc.
Email format at Alphanumeric Systems
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AeroLeads found 1 current-domain work email signal for Bryan Thornton. Compare company email patterns before reaching out.
About Bryan Thornton
ACD/IVR Engineer and Knowledge Base Manager at Alphanumeric; working on the NICE inContact IVR platform. I also have a background in ServiceNow with a specialization in the Knowledge Management Module and have supported customer facing and back-end knowledge bases alike. Talking with people and Sharing information is my happy place.
Listed skills include Security, Troubleshooting, Leadership, Networking, and 32 others.
Bryan Thornton's current company
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Bryan Thornton work experience
A career timeline built from the work history available for this profile.
Acd/Ivr Engineer
CurrentI am an ACD/IVR Engineer at Alphanumeric Systems. I work in the NICE inContact (CXone) platform supporting global leaders in the pharmacological industry. I keep up on Knowledge Management and ServiceNow, my primary role currently is the telephony side of things. Try and learn everything if you can, right?
Knowledge Base Manager
Knowledge Base Manager working in ServiceNow for RTI International I handle both the user-facing knowledge base as well as the internal IT knowledge base. My primary responsibilities include enabling the Service Desk Agents to support upcoming changes in the environment as well as prepare them to support new products as they role out. I am the liaison.
Knowledge Base Manager
I have been the Knowledge Base Manager for the Toyota Financial Services Service Desk since 2016 I have also taken on a role as one of the Fresher Trainers for HCL America. Working with the guidelines laid out with the “NC Works” program to teach the basics of IT technologies and processes to help get new employees started working in the field of.
System Analyst
I am the first line of contact for all TFS employees. I handle everything from password resets and access control to network connectivity. I work with windows and VMware to remote into users machines to handle any issues that can be done remotely. As a last resort I route tickets off to internal resolver groups for resolution.Provide tech support for.
Field Service Technician
Completed file migrations from Windows XP to Windows 7 desktops at State Farm agent locations in and around the Raleigh area.Installed HP Desktop computers, HP All in one printers as well as HP stand-alone printers.Provided Windows 7 introduction employees new to the operating system.Installed Network Attached Storage devices and removed preexisting on.
Security Officer
Provided third-shift security services for a medical research facility. Oversaw a variety of animals kept at the facility and assisted in minor medical care of the animals. Performed IT support for the security staff by troubleshooting, diagnosing, and resolving system and network issues, Maintained the server room on-site, Added new employees to the.
Internet Loan Processor/Loan Processor Trainer
Received member loan applications and researched account and credit history to process for approval or denial.Contacted applicants if any further information was required and continued to assist them through the process.Trained new processors in the Internet Loan Department as well as other loan departmentsEffectively communicated loan status and issues.
Member Service Representative
Received calls and provided outstanding customer service in a fast paced, call center environmentProvided general information and answered member questions regarding their banking needsSupervised the night shift, monitoring employee performance and handling escalated customer issues
Infantry Mortar Man/Team Leader
Trained and managed the soldiers in the 3rd Battalion, Battalion Mortars Reconnaissance TeamDeployed to Afghanistan for 6-months serving as a mortar instructor and team leaderServed a 10-month Special Duty Assignment at Ritz-Epps Physical Fitness Center at Fort Bragg, starting on an entry level role and working up to assistant manager position
Colleagues at Alphanumeric Systems
Other employees you can reach at alphanumeric.com. View company contacts for 464 employees →
Craig Boston
Colleague at Alphanumeric Systems
Raleigh, North Carolina, United States, United States
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FD
Frederick Dicks
Colleague at Alphanumeric Systems
Aiken, South Carolina, United States, United States
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VT
Valeria Tripodi
Colleague at Alphanumeric Systems
Budapest, Budapest, Hungary, Hungary
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VB
Vincent Burke
Colleague at Alphanumeric Systems
Wake Forest, North Carolina, United States, United States
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DH
Dina Hanna
Colleague at Alphanumeric Systems
Houston, Texas, United States, United States
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KE
Kellee Enos
Colleague at Alphanumeric Systems
Raleigh, North Carolina, United States, United States
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SM
Sean Mccann
Colleague at Alphanumeric Systems
Raleigh, North Carolina, United States, United States
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RG
Raymond Green
Colleague at Alphanumeric Systems
Raleigh, North Carolina, United States, United States
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AB
Aleksandr Babkin
Colleague at Alphanumeric Systems
Cebu, Central Visayas, Philippines, Philippines
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ZB
Zoe Bogumill
Colleague at Alphanumeric Systems
Boulder, Colorado, United States, United States
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Bryan Thornton education
Information Technology
Education record
High School Diploma, Education And Human Services
Frequently asked questions about Bryan Thornton
Quick answers generated from the profile data available on this page.
What company does Bryan Thornton work for?
Bryan Thornton works for Alphanumeric Systems.
What is Bryan Thornton's role at Alphanumeric Systems?
Bryan Thornton is listed as ACD and IVR Engineer at Alphanumeric Systems.
What is Bryan Thornton's email address?
AeroLeads has found 1 work email signal at @alphanumeric.com for Bryan Thornton at Alphanumeric Systems.
Where is Bryan Thornton based?
Bryan Thornton is based in Raleigh-Durham-Chapel Hill Area, United States, United States while working with Alphanumeric Systems.
What companies has Bryan Thornton worked for?
Bryan Thornton has worked for Alphanumeric Systems, Rti International / Alpahnumeric Systems, Toyota North America /Hcl America, Hcl Technologies/Toyota Financial Services, and Compucom.
Who are Bryan Thornton's colleagues at Alphanumeric Systems?
Bryan Thornton's colleagues at Alphanumeric Systems include Craig Boston, Frederick Dicks, Valeria Tripodi, Vincent Burke, and Dina Hanna.
How can I contact Bryan Thornton?
You can use AeroLeads to view verified contact signals for Bryan Thornton at Alphanumeric Systems, including work email, phone, and LinkedIn data when available.
What schools did Bryan Thornton attend?
Bryan Thornton holds Information Technology from New Horizons Clc.
What skills is Bryan Thornton known for?
Bryan Thornton is listed with skills including Security, Troubleshooting, Leadership, Networking, Windows 7, Human Resources, Cctv, and Afghanistan.
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