Area Supervisor Dedicated Representative - Napoleon GrillsProvide product knowledge expertise to store associates and end users by demonstrating equipment and product application training. The first year was spent expanding into a major market within the US. I exceeded growth projections based on the major competition through training and follow-up with associates. Each year after, sales continued to significantly increase.

Landscaping and lawn maintenance has always been a passion of mine and although I still find time to take on a project of a past client or friend.Administrative* Managed projects for residential properties* Submit proposals* Worked within budget set by the homeowner* Supervised PersonalArchitectural Design & Consultation* Advise customers on plant selection and care* Designed and implemented garden beds and hardscapes * Install rock gardens, ponds, decks, drainage systems, irrigation systems, retaining walls, fences, planters, and playground equipmentRoutine Lawn Care* Mow and edge lawns, using lawn tractors, power mowers and string trimmers* Mulching, weeding, aerating, and trimming and edging around flower beds, trees, sidewalks etc.* Water lawns, trees, and plants, using portable sprinkler systems, hoses, or watering cansSeasonal Landscaping* Plant flowering plants, grass, ground covers, bulbs, trees, and shrubs* Prepared and mulched flower beds and around trees* Prune and trim trees, shrubs, and hedges, using shears, pruners, and/or chain saws* Leaf removalMaintenance/Mechanical* Maintain and repair tools, equipment, and structures such as buildings, greenhouses, and fences, using hand and power toolsResidential Snow Removal* Shovel snow from walks and driveways using mechanical and power equipmentEnvironmental * Use irrigation methods to adjust the amount of water consumption and to prevent waste

Provide product knowledge training, demonstration, merchandizing, sales, and/or other assigned support services for outdoor power equipment products and accessories. This includes setup, plan-o-gram execution and rotation of vendor products, provide product knowledge training / demonstration and in-store support for all products.

Develop and maintain relationships with end users in education, health care, government and other commercial markets to influence Allegion market share for commercial hardware and electronic security solutions to meet organizational goals.Key Responsibilities:- Develop and maintain relationships with targeted end users to achieve annual goals.- Advise customers on products and applications. Suggest new products to achieve customer-specific needs.- Support end user as a business partner to maximize market share through coordination, demand creation and strategy sessions.- Maintain a strategic understanding of market conditions and be able to adapt to maintain a competitive advantage.- Attend factory training sessions to achieve industry-leading knowledge in both mechanical and electronic security solutions.- Maintain excellent industry and territory knowledge by reviewing and understanding market data of competitive activity. Adapt to change in marketplace.- Ensure proper customers and partners are adequately trained on new and existing products.- Manage the sales process through effective CRM management and team communication.

Security Systems Designed, Installed, and Monitored for Commercial Businesses, Educational & Financial Institutions, Retail Stores, Healthcare & Government Facilities & Other Industries Globally- Supports the branch sales looking and profitability through exceeding the individual sales booking plan, while paying attention to the annual service, lease and direct sales.- Develops and maintains an active lead generation plan within the assigned territory through the use of cold calling, referrals, contact with local builders, and direct mailing.- Plans a sales approach designed to determine the prospect’s needs and wants for the product/services offered.- Provides timely and effective sales presentations to prospective customer.- Conducts job surveys specifying the type of systems required, provides a cost proposal and layout to be used as a basis for the contract.- Exhibits a thorough knowledge of all pricing procedures and strategies to ensure that contract estimates are accurate and will deliver the expected return.- Accompanies the installation department to the initial job start to ensure the customer requirements are confirmed and are understood by the installation department.- Resurrecting old leads to strengthen a team pipeline while learning the products and services.- Researching our customer base to identify antiquated equipment and provide upgrade solutions. I upgraded over 30 2G communicators to 4G in the less than 60 days.- SalesForce CRM

Sierra is a full-service commercial real estate firm with local knowledge and years of collective national experience. We cover all aspects of the commercial real estate world - Asset Management, Tenant Representation, Urban Retail, and Project Leasing.Senior Associate, providing expertise in the leasing and sales process of retail properties by aggressive marketing and networking, cold calling:* Working directly with Property Owners, Architects, Designers, and Contractors to execute the successful development and leasing of Howard County’s first Major Shopping Center.* Representing a major auto parts distributor in acquiring a Baltimore City location and assisting in securing 8 additional locations* Preparing marketing materials of various properties that lead to the successful acquisition of properties for our clients

Developing and executing a sales plan in the local territory to meet/exceed sales goals Selling industrial and construction supplies business to businessConducting cold calls with manufacturing, maintenance, construction, job sites and other industrial accounts Maintaining and growing the existing customer base Managing account collections for assigned accounts Maintaining and growing customer inventory programsCustomer Service

Developed profitable new business account relationships and increased profitability from existing accounts, identified business opportunities based on knowledge of clients, markets, products, and services; conducted sales presentations to existing and prospective clients; and implemented and maintained an effective referral network and call program to promote sales.• Identified new prospects based on knowledge of merchants, markets, products and services.• Maintained a territory calling program that provided for regularly scheduled visits to customers, new accounts and Sandy Spring Bank branches.• Achieved goals and commitments from business partners and customers.

Generated and analyzed marketing reports, graphs, and maps to provide documentation in substantiating marketing plans for field staff. Represented Zurich to prospective and existing agents on new appointments, current sales initiatives, and marketing events.• Identified target markets using MarketStance and visual mapped reports to determine optimal use of sales resources to increase results of marketing campaigns and contribute to the reallocation of sales force.• Planned and coordinated marketing events to educate independent agents. Supported account executives to increase attendance through contact with agents. Policy submissions consistently increased from attendance which generated increased sales.• Researched and documented decline in usage of new agent live webinars and recommended use of pre-recorded training videos with follow up by local field staff. Implementation saved manpower required to present 6 webinars per week, while still providing educational opportunities to newly appointed agents.

Assistant Manager, managed a telephone billing inquiries team, handling disputes arising from credit cards, ensured service standards and goals were met and exceeded, handled and resolved escalated disputes, and interviewed new employees. Coordinator, implemented sales contests and incentive celebrations for Hunt Valley CSRs. Provided classroom training of newly hired CSRs, one-on-one training with CSRs not achieving standards, and created tracking reports that showed increased success and sales. CSR/CSR – Billing Disputes, handled routine account questions, was quickly promoted to the billing disputes unit where more complex issues were handled.• Coordinated exciting sales contests including baseball and football outings, bowling parties, and a hayride/cook-out that motivated CSRs to increase the quality of their calls and sales results.• Quickly promoted and recognized for my achievements.

Developed and serviced existing mortgage brokers.• Built extensive relationships with high producing brokers by reviewing difficult loans and creating solutions appropriate for the client.• Provided continuing education and innovative programs to brokers that benefited their organization with tools and understanding of what was required to successfully fund their loans.• Awarded Ivy top salesperson, 1997

Develop and maintain relationships with end users in education, health care, government and other commercial markets to influence Allegion market share for commercial hardware and electronic security solutions to meet organizational goals.Key Responsibilities:- Develop and maintain relationships with targeted end users to achieve annual goals.- Manage the sales process through effective CRM management and team communication.- Advise customers on products and applications. Suggest new products to achieve customer-specific needs.- Support end user as a business partner to maximize market share through coordination, demand creation and strategy sessions.- Maintain a strategic understanding of market conditions and adapt to maintain a competitive advantage.- Attend factory training sessions to achieve industry-leading knowledge in both mechanical and electronic security solutions.- Maintain excellent industry and territory knowledge by reviewing and understanding market data of competitive activity. Adapt to change in marketplace.- Maintain and utilize CRM tool for sales reporting and to communicate sales activities. - Ensure proper customers and partners are adequately trained on new and existing products.