Bryan Wiley Email & Phone Number

New York, Ny, Us

Physical Education, Music, Technology & Art.New Visions Charter High School for Advanced Math & Science IV, 1/2022-6/2022, P.E. TeacherBronx Academy of Promise Charter School, 09/2021-12/2021, Music, Technology & ArtBed Stuy New Beginnings Charter School, 09/2020-6/2021, P.E. TeacherBronx Academy of Promise Charter School, 11/1999-3/2020, Music, Technology & Art, Covid YearNew Visions Charter High School for Advanced Math & Science, 09/09/1999-11/1999 P. E TeacherBronx Academy of Promise Charter School, 11/1998-6/1999, Music, Technology & ArtNew York French American Charter School 09/2017-11/1998, P.E. Teacher

Latest Dates in the Hospitality Industry: 04/2017 to Present as a Night Auditor, with Best Western Gregory Hotel (Bay Ridge Brooklyn, DoubleTree, Aloft, Best Western, Holiday Inn Express, and Candlewood Suties.Verify each Front Desk shifts transactionsProcess credit card transactionsPost tax charges to all guest foliosFinalize transactions completed during the dayCreate and/or print required reportsFile or transmit reports as directedVerify and prepare registration cards for arriving guestsPrepare folios for departing guestsHandle hotel phone system, transfer calls, and take messages for guests as well as hotel staffTake, modify and cancel guest reservationsVerify, balance and review hotel suite availabilityCheck in/out guests. Perform express checkout duties. Verify departure dates and offer to make future reservationsPost telephone charges, valet charges, and other miscellaneous charges to guest accounts.Administer guest payment policiesResponsible for shift cash transactionsResponsible for maintaining hotel key security systemAdminister guest safe deposit boxesResponsible for knowing hotel emergency proceduresCoordinate with other departments to fulfill guest special requestsCommunicate facilities and services to guests at check-inAnswer guest questions regarding local area facilitiesNotify Housekeeping and Maintenance of any reported problems with suites and/or groundsCarry out any reasonable request by management that I am capable of performing.Software Programs: Cloud PM, Opera, LightSpeed, Galaxy, StarGuest, SPG Keyless Dashboard, ProtoBase, Micros, MS Excel to enter A/R data for In-House/Internal Flash Drive Report (90 days projections, room occupancy, food/beverage, etc.) Train Front Desk staff to backup Night Audit duties

• Assist Unit Director for Programs, (After School), and if needed the Unit Director, and Unit Director of Athletics• Assist students with homework and ensure that it has been completed correctly as needed and follow up with parents as needed• Help in supervision of children enforcing appropriate safety regulations and emergency procedures• Make the most of every opportunity to minister, pray, and present the gospel of Jesus Christ to those in your sphere of influence if needed• Keep record of any statistics related to this position that may be assigned at any given time and give a report to the Unit Director for Programs• Cooperating with all members of staff regardless of their position, and all volunteers• Assist with /without supervision on field trips or other outings during After School Programs• Involvement in the total program with willingness to help in all areas as needed, including dining room, outdoor/indoor activities, children with problems, and all Little League Football Games• Provide and project positive reinforcement to problem solving and encourage independent study by students• Promote observance of the moral and ethical codes affecting participants, staff, and volunteers• Assume responsibility for the health, cleanliness, good habits, welfare and happiness of all children under my direct supervision• Maintain a high level of interaction with children• Voice any criticisms to Unit Directors and respond positively to their directives• Required to communicate and work with groups of various ages and skill levels, and provide necessary instruction to children• Required to identify and physically respond appropriately and quickly to emergency situations, as needed• Teach Students about healthy foods, cooking, etc.• Complete additional tasks as assigned by, Unit Director, Unit Director of for Programs, and Unit Director for Athletics• Little League Football, Basketball, Wrestling, Baseball, are some of the sports offered

• Help write and implement a weekly schedule for your camp group• Organize and lead a variety of small and large group activities each week. Activities may include crafts, nature, songs, games, opening and closing ceremonies, swimming, archery, baseball, football, tennis, basketball, field trips, indoor games, etc.• Identify and respond to camper behavior issues• Ensure that the site is kept clean, organized, and free of litter• Communicate with parents about participant’s experiences and report concerns to Camp Leadership• Assist in maintaining accurate program records including incident reports, logbook documentation, and daily attendance• Know and understand all emergency procedures associated with the camp program• Know, enforce, and follow all safety guidelines associated with the camp and all program areas. This includes but is not limited to being responsible for your campers’ safety and their whereabouts at all times• Attended all orientations and trainings listed for day camps• Contribute ideas during weekly camp planning meeting• Insure the safety of your assigned participants• Supervise, interact and participate with all campers, not just the ones you are assigned to, during all camp activities & field trips• Become knowledgeable of the specific needs of your participants and adapt activities accordingly • Be responsible for the belongings of the participants assigned to your group. Keep track of what each camper comes with to camp and help to insure that personal items are not misplaced/lost• Implement behavior plans for specific campers who need/have them• Assist with feeding and changing clothes• Swim with campers when swimming is the scheduled activity• Be energetic! Keep campers motivated to participate in activities• Talk to parents regarding any behavior issues, concerns, etc. • Schedule and run weekly meetings with counselors to form weekly calendar and to discuss any behavior issues or plans

Us

Dates of Employment: 02/2014 to 04/2015, 08/2011 to 08/2012 & 09/2009 to 12/2010• Participates in daily and long-range lesson and classroom activity planning. • Conducts learning exercises with small groups of children. • Guides children in working and playing harmoniously with other children. • Alerts the teacher to special needs of individual children. • Provides escort and assistance to children as necessary. • Listens to the students in recitation, reading, and other curriculum tasks, guiding and helping them. • Helps maintain individual records for each child. • Fosters good eating habits and table manners in children. • Assists teacher in maintaining neat work and study areas. • Assists with the supervision of children during regular play periods. • Collects and displays suitable material for educational displays. • Under the supervision of the teacher, works with small groups of students to reinforce material initially introduced by the teacher. • Accompanies the student when trips to the office or school nurse are necessary. • Enforces school board policies and regulations. • Provides support instruction following the initial instruction by the lead teacher. • Actively participate in full implementation of the TPS model for School Improvement. • Inputs data and runs selected reports from developed software. The database includes students, teachers, and classes. • Performs routine daily and weekly procedures needed to operate the Target Teach system which include: o Entering test answer keys o Printing/scanning student answer sheets o Generating reports • Maintains an orderly lab environment. • Works cooperatively with teachers, administrators, Instructional Facilitator and consultants to ensure a smooth operation. • Generates appropriate summary reports for program monitoring and evaluation. • Speak with parents about problems with struggling & non-struggling students.• Assists in tasks as requested by teacher or principal.

New York, Ny, Us

Assignment: Unity Preparatory Charter School, Brooklyn, New York10/20013 to 12/2013• Provided one-on-one instruction for student needing a paraprofessional to reinforce learning of materials or skills initially introduced and outlined by teacher • Implemented behavior/learning management plans for student needing a paraprofessionalbased upon the student’s IEP (Individualized Education Program)• Provided support outside of classroom instruction: Police Athletic League, YMCA, Boys and Girls Club, New York City Parks Recreation Department, etc.• Documented everything the student did needing the paraprofessional by ipad, distributed results to key personal: Social Worker, Speech Therapist, Teachers, Student’s Parents, etc.• Conducted parental involvement activities, homework, eating habits, etc.• Reinforced behavior through the use of positive behavior support• Accompanied student upon expulsion from school to final destination• Documented by ipad activities of all students in absence of student needing paraprofessional, for comparison behaviors• Assisted with classroom management (such as organizing instructionaland other materials) for all students• Assisted non-paraprofessional students in performing activities initiated by the teachers• Reinforced learning in small groups for non-paraprofessional students while the teachers works with other students• Provide personal care services for all students• Assisted teachers with crisis problems and behavior management of all students• Provided extra points, stickers, happy faces, etc. as additional awards to all students• Hand out papers/checked/recorded test results and maintained appropriate records for teachers• Operated and maintain classroom equipment, film projectors, overhead projectors, smart boards, science projects, etc.• Performed clerical tasks, i.e.; typing, faxing, answer phones, etc.

The TemPositions Group of Companies, New York, New York A Vendor for New York City Department of Education (NYCDOE-DOE)Customer Information Representative 09/2013 – 10/2013• Answering telephone calls, regarding student information• Determining/verifying the caller through various passwords, etc. before giving out any information on a students, this is done internal/external clients• Establishes policies by entering client information• Informs clients by explaining procedures• Maintains communication equipment by reporting problems• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures• Updates job knowledge by studying new product descriptions; participating in educational opportunities• Accomplishes service and organization mission by completing related results as needed• BACKGROUND, FINGER PRINTING, CLEARANCE THROUGH NEW YORK CITY DEPARTMENT OF EDUCATION (NYCDOE-DOE)

Worldwide, Oo

• Implementation “Global Smartnet”, Internal clients only• IT Help Desk (10 People Staff) Internal only, inbound/outbound calls• Sales/Service, managing data new software program trackingsystem, “Global Smartnet”, a CRM tool that tracks Contacts, Organizations,Opportunities, and other account management data for Deloitte branches (internal only)• Collaborated with network analysts and designers to create optimal network design topologies and configurations • Assisted with brochure, wording, testing all entry fields & made recommendations to improve usability & functionality• Training Manuel had 23 pages when I started, when I left we had 316 pages• Provided access to all versions of Global Smartnet, USA, Europe, Asia, South America, and Africa• Responded to incoming calls, emails, faxes, regarding network connectivity problems• Monitored & test network performance and provide network performance statistics and reports • Assisted client teams (Deloitte branches) by uploading data and entering transactions in Global Smartnet • Tracked sales & revenue, billing for all branches• Prepared, maintained & adhered to procedures for logging, reporting, and statistically monitoring network data• Diagnosed, troubleshoot and resolve a wide range of software, hardware and network issues• Researched questions using available information resources• Advised user on appropriate actions while using Global Smartnet• Followed standard help desk procedures• Logged all help desk interactions• Redirected problems to appropriate resource• Identified and escalate situations requiring urgent attention• Tracked and route problems and requests and document resolutions• Stayed current with system information, changes and updates• Traveled to Data Center in Glenn Mills, PA & Chicago, IL learning new procedures and teaching internal clients how to use Global Smartnet

METLIFE• Entered data on proprietary in-house software systems • Financial/Insurance Call Center• Informed policy holders information regarding annuities• Identify, research, and resolve customer issues using the computer system• Research billing issues• Research misapplied payments• Performing customer verifications, processing orders, applications, forms, and requests CITIGROUP•Entered data on proprietary in-house computer system•Scanned, collated, and filed paper documentation as needed•Cataloged and boxed records for off-site retention•Backup for other administrative assistanceCOMPUTERSHARE-Formerly EQUISERVE•Entered data on proprietary in-house computer system •Financial Call Center representing Prudential Insurance•Answered inbound incoming calls•Informed policy holders how many shares of stock they had & if they wanted to sell•Backup for other administrative assistanceCREDIT SUISSE (Swiss Investment Bank)•Entered data on proprietary in-house computer system•Documentation regarding merger with Donaldson, Lufkin & Jenrette, (DLJ) International Investment bank•Scanned, collated, binders, and filed paper documentation as needed•Cataloged and boxed records for off-site retention•Backup for other administrative assistance DELOITTE TOUCHE TOHMATSU-Big Four Accounting Firm/Financial AdvisorMeetings, Travel Planner/Assistant Budget Planner• Managed assigned projects in area of meetings/event planning for a variety of meetings, conferences and workshops• Ensured all logistical details including room set-up, audio visual, transportation, housing, and food/beverage for meetings are planned effectively• Tracked budgets to ensure revenue and expenses are kept within established boundaries and reconcile event bills• Participate in contract negotiations and evaluations with a variety of vendors for meetings• Managed all time cards, made sure they were presented on time for pay• Monitored all timelines for multiple events

Paris, Fr

Credit Operation Analyst/Specialist 4/1998 – 8/2001•Reviewed credit applications for SG Americas region and monitored credit exposure•Entered credit applications into in-house data system, knownas CATS-Credit Application Tracking System•Inputted limits for Fixed Income, Derivatives, Real Estate, Energy,Commodities and Foreign Exchange, in various data systems•Researched, reviewed, and updated monthly internal/external ratings for Derivative Financial Products Desk•Assisted NY Credit Control Team, reviewing accounts with exceptions to trading limits•Entered new accounts data for traders & assigned account numbers•Updated centralized database utilized by relationship officers and traders to monitor outstanding back facilities•Actively worked with credit officers, front office, and operations ensuring accuracy of booked transactions•Liaise with U.S. branches, and corporate head office in Paris, France•Worked independently on various special projects

New York, Ny, Us

Senior Documentation Analyst/Specialist 5/1994 – 4/1998•Requested & followed up all required documentation for trading•Reviewed all trading documents ISDA Master Agreements, Swaps, Foreign Exchange, Corporate Resolutions, etc.•Setup non-standard documents for legal review, upon approval advised all parties involved•Developed excellent relationships with clients, both corporate andinterbank, in order that outstanding issues are resolved and Documents retrieved in a timely manner•Monitored credit sensitive trades/transactions, sent surveillance notices for trades over credit limits•Liaison with Sales, Traders, and Legal Departments•Imaged/scanned all documents, maintained in-house database systems•Cataloged and boxed documents for offsite retention•Provided backup and support to others on the Global Credit Department Team•Worked independently on various projects to their conclusion, time constraints and pressure situations

High School Diploma

Bachelor Of Arts (B.A.), Broadcast Journalism

Bachelor'S Degree, Journalism

Bachelor'S Degree, Broadcast Journalism

Bachelor'S Degree, Broadcast Journalism

Education record