Create a strategic roadmap to define the direction of Aquabyte’s hardware supply chain as we grow rapidly, managing all CM, vendor, and supplier relationships. Seeking and redefining the manufacturing cycle to meet current and future growth needs. Working alongside Hardware to improve the NPI cycle and PM the introduction of our next generations/iterations, reducing overall BOM costs significantly (40%+) through negotiating new contracts, finding new CM’s/suppliers domestically and internationally, introducing new tech/machining methods, and reviewing HW manuals/SOP’s. Participate in prototype to MP builds, sourcing raw material to CNC shops, and electrical component supply, including PCBA Boards. Working closely on validating and prototyping to market optics, camera sensors, and additional sensor sources. Report directly to the CFO and CEO to ensure all financial modeling and planning is forecast to meet Capex goals and explain deviations to the financial well-being of the company. Created Landed Cost Models and OpEx visibility. Team with software engineering efforts to validate parts and ensure complete Eng cycle approval. Oversee the Operations and Field Deployment team in Norway and focus on increasing a successful product roll out, RMA process, and reduce costs. Oversee logistic partners and shipping cost reduction in Asia, US, Norway, and Chile. Managing all parts of inventory control, clear to build, and MRP. Created and maintained supply planning and demand planning for all builds. Implement Arena PLM, NetSuite ERP, UpKeep WMS, and create all operational reports and work alongside the Executive Team for Board meetings.

Manage life of product from design and manufacturing to fulfillment and member experience. Oversee all landed costs of accessories and expand the line into apparel store and identify new product lines with Tempo’s main product, the Studio. Maintain inventory levels, negotiate supplier contracts and manage the daily operations of our accessory store program end to end, including supply/demand planning. Manage production team in China with molds and machine shops; working in tandem with business operations and external vendors to effectively source and maintain the accessory store supply chain. Worked closely with Optics, Camera Sensors, HD touch screens, and PCBA vendors to roll out a cost efficient product to spec in a timely manner. Implement standards around material planning and present annual budgets for manufacturing. Develop standard processes and procedures to ensure optimal fulfillment practices; inclusive of international freight, domestic 3PL fulfillment, and returns. Implement new cost savings methods with Reverse Logistics and introduce partnerships for better fulfillment/parcel costs. Ensure all relevant policy language internal/external are aligned and appropriately operationalized. Lead initiative for self-ran launch and in-house fulfillment centers. Help implement NetSuite ERP system, a WMS, advanced Mode reporting, and oversee Shopify transactions for improvement through backend tasks.

Expanding operations for the next generation of consumer electronics-based company. Create and manage the end to end reverse logistics, managing partners/3PL’s, and transferring the business in-house. Allowing better QC/Reliability control, cost savings, and better management of materials as we expand into an international focus ($4M+ in product ). Helped transitioned from one of the largest CM's in China to another country, reducing costs and promoting efficiencies. Created a manufacturing plant in the US to streamline IP material under strict QC guidelines. Worked closely with CS department to drive product issues for QC and help set up protocols for product launches. Help drive work streams related to bringing up Amazon and retail partners. Project Manage with stakeholders on creating additional software needs to account for growth and better data management. Constantly engaging with the Quality and Engineering teams on field issue triaging, as well as S&OP and finance on supply readiness, forecasts, and budget impacts. Manage various vendors in pricing, metrics, and SLA’s; leading regular business reviews. Focused on plastic injection mold, machined parts, cable harnesses, and packaging vendors to establish long lasting relations. Assist cross functionally to formulate and implement a new ERP system, NetSuite, SOPs, and procedures to ensure a smooth operation of business. Experience with product lifecycle beginning with NPI through the various pre-production phases (EVT, DVT and PVT).

Assisted an AI/robotics company record data on their new ERP system while developing/creating processes and expanding production. Solely managed and set up Plex, the ERP system, for all sales, accounting, supply chain demands, and creating all reporting needs. Implemented processes and efficiencies for better cross functional team communication and planning purposes. Oversee the Assembly/Deployment team, ensuring a timely build schedule, clear to build process, and sourcing/procuring all goods. An emphasis on procuring lidar sensors, machine parts, cable harnesses, and power sources. Ensure the team aligned with the HW roadmap with revisions and retrofits in preparations for EOL and launch of next generation according to NPI schedule. Communicated with customers to ensure orders are being fulfilled in a timely manner while negotiating prices with vendors. Project Manage cross functional tasks with software/hardware engineers and manufacturing team. Emphasized Scrum and Agile sprints.

Provided comprehensive sales operational support, including scheduling meetings, arranging returns/exchanges, preparing quotes/decks, and handled contract questions. Foster account relations with a focus on managing the international sales team, going after targeted accounts. Approved account openings, sales orders, and growing brand awareness effectively in multiple countries. Lead cross functional teams in implementing new processes and training the operations/fulfillment teams to cut out additional costs and save time. Prepared weekly sales reports and executive reports. Attended and managed tradeshows to foster current accounts and open new accounts to understand growth opportunities and supply chain constraints. Managed and updated data entry into the ERP system for operational effectiveness.

Working with the same investor as Yea.Nice simultaneously, I was promoted lean manufacturing practices to eliminate waste and non-value added time at Ethika. Managed the production team and oversaw the supply chain/workflow of over $20M on inventory. Tracked sales trends and anticipated future inventory needs via data mining, leading to a quicker sell through period of product resulting in higher sales. Created and improved on businesses processes while aiding in warehouse improvement for wholesale and e-commerce orders.

Built and maintained account relations with an emphasis on international account management, distribution, and private label at a CPG startup. Lead facilitator of the entire supply chain from concept to order fulfillment, being the direct communicator to staff in China. Implemented controls with MRP around supply/demand planning. Created and implemented processes for every department that was used by Ethika for improved efficiencies. Led cross-functional team leading to coordinate development, pricing, shipping schedules, e-commerce/customer support, and manage tradeshows with current and new accounts. Created a fulfillment center and implemented lean business practices, saving $200k in 2015 and $500k in 2016. Facilitated the integration of different ERP systems twice for expanding business needs and better leverage data (SAP). Manage 7 departments: Sales Support, Production, Logistics, Operations, Fulfillment, E-Commerce, and Customer Support. Supplied and updated social media accounts with new content to raise brand awareness. Made the Inc. 5000 list in 2016, coming in at 798.

Worked for both startups simultaneously because the investor bought both of them at the same time, sharing office space. Managed the correspondence between the sales team and their clients, an element of account management/customer success. Provided data and reports to assist the sales team. Arranged and coordinated separate trade shows for both companies. Growing relationships/brand image with our partners while seeking new business. Communicated with buyers, executed sales of product and ensured timely delivery. Handled website aesthetics by adding new imagery, blogging, and e-com drops. Answered customer issues via phone, email, and social media in a timely manner.

• Managed over a hundred clientele• Organized a database to easier access and communicate with clientele• Participated in cold-calling and identified potential clients for informational nights • Prepared a monthly news-letter sent to all clientele