B. Mike Wimmer Email & Phone Number

Springfield, Mo

Reliable Chevrolet Reliable Toyota Superstore➤ Initially starting at the Reliable Toyota store before transitioning to the Reliable Chevrolet store, bringing a robust understanding of automotive sales and customer service into the brand-new environment.➤ Greeting potential customers in the showroom and sales lot to enhance communication and increase sales metrics.➤ Providing thorough product information and demonstrating vehicle features while also offering test drives to customers.➤ Exhibiting high levels of commitment to ensure each customer has a great car buying experience during and after sales.➤ Preparing vehicles for delivery and following up with customers after the sale to ensure they have a great experience.➤ Completing paperwork upon sale and turning customers over to the proper associate to complete the buying process.➤ Showcasing the dealership's vehicles and strategically explaining their features/warranties to potential customers.➤ Continuously accompanying customers on test drives, collecting licenses/documentation beforehand per best practices.

Mt. Vernon, Mo

➤ Optimized time spent with customers to determine their needs and desires in order to exceed expectation.➤ Sold products by educating prospects and identifying leads through specific presentations to create loyal customers.➤ Efficiently generated revenue by building/sustaining long-term relationships with new and existing customers.➤ Continuously developed effective strategies to drive sales, including researching competitors' products and pricing.➤ Liaised with sales management, marketing, and other internal/external delivery partners to provide input and feedback.➤ Stayed on top of trends and innovation within the industry to help cultivate relationships with prospective new clients.➤ Assisted in business development activities such as direct mailings, cold calling, and preparing for sales conferences.

Springfield, Mo

➤ Negotiated car prices and trade-in values for customers' vehicles and contacted past customers to generate referrals.➤ Strategically coordinated with the finance department to determine each customer's financing and ownership options.➤ Continuously exceeded sales targets, completed necessary paperwork, and demonstrated vehicle features to customers.➤ Efficiently promoted sales offers at the dealership along with explaining the benefits and drawbacks of different models.➤ Partnered with marketing teams to engage new customers and made recommendations to enhance customer experience.

Springfield, Mo

➤ Responded to customer inquiries regarding product selection, placement of orders, and requests for prices/quotations.➤ Improved customer satisfaction through expert resolution of conflict, issues, and concerns to increase rapport and sales.➤ Connected customers with experts in the organization and navigated solutions to pair customers with support teams.➤ Helped drive a positive experience by building relationships, exhibiting empathy, and providing solutions to meet needs.➤ Greeted, welcomed, and engaged with customers, using acquired skills to recommend products to meet customer needs.➤ Continuously developed promotional materials for merchandise or email campaigns targeting new/existing customers.➤ Utilized a CRM to accurately track activity, update leads, manage opportunity data, and project all account information.

Springfield, Missouri Area

Bachelor'S Degree, Business And Administration

2 Years Towards A Degree, Construction Management

Education record