Bryan Wolcott Email & Phone Number

Beaverton, Or, Us

Beaverton, Or, Us

Portland, Oregon Metropolitan Area

Formed a QA training group by identifying accessibility needs and securing leadership buy-in. Trained 40+ testers over 6 months on how to use accessibility testing tools and how to write bugs that can be explained to developers what needs to be done. Organized meetings with development and QA leads to identify opportunities and coordinate project schedules to do Accessibility benchmark testing.Prepared summaries of industry benchmarking data for accessibility and inclusive design.Conducted training that increased video recordings for photosensitivity testing by 300%. Leading to 20+ photosensitivity failures being caught before the titles were sent to the public.Designed and implemented over 130 tests to meet accessibility goals.Conducted assessments and reported on the accessibility status of three projects, driving improvements.

Facilitated SMART goal-setting meetings and managed third-party services. Served as scrum master for a 7-member development team, ensuring on-time product delivery.Formulated pricing strategies and coordinated release schedules to maximize sales.Set up Email, Discord, Twitter, Twitch, Company Website, and password manager software for the team and make sure leadership had access to the tools to communicate both internally and with customers. Plan a change of scope to the project after losing key members. Lead the team in closing the project and shut down the services such as email and website.

Portland, Oregon

• Maintain, repair, and service products aligning with customers.• Manage customer relationships and identify solutions to various client technological problems• Acted as a mentor and a leader for new hires about current and past security problems and possible solutions.• Repair devices: mechanical fastener repairs, iPhone repairs, software troubleshooting.• Provide one-on-one counselling for new repair agents and work closely on their assignments ensuring they find their place in the team.• Work with supervisors and managers to plan responses to upcoming tech problems.

Portland, Oregon Area

My main responsibilities were to properly translate current computer problems the clients were having to the repair agents ensure the client problems were solved.

Portland, Oregon Area

My main responsibilities where to assist customers in finding a computer and other components that they need to effectively use their computer for whatever uses they desire. I was also responsible for maintaining my section of the store.