Bryan Schaeffer Email & Phone Number

Pittsburgh, Pennsylvania, United States

Leading growth initiatives for the government markets segment

Pittsburgh, Pennsylvania, United States

Leading a team of business process engineers while enhancing the way we do business at Highmark Medicaid

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania

Project management in the Medicaid business unit

Pittsburgh, Pennsylvania

Led technology implementations across the enterprise that facilitated enhanced platform operations. Spearheaded the stabilization efforts of the platform across multiple Medicaid markets encompassing 600k+ members

Greater Pittsburgh Area

Multiple Locations

Drove step change performance across the supply chain network through the implementation of a standardized scheduling and performance tool.Improved communication with customers by instituting production level visibility toolsPerformed long term demand management and capacity utilization, leading to improved asset utilization and line loading

Oversaw the divisional engineering and maintenance department for 24 sites. Managed operations at locations on the east coast. Responsible for safety, productivity, cost control and quality at each location.• Managed a $2M Operational Initiatives pipeline for FY15• Directed the engineering and maintenance team which was responsible for equipment uptime improvement of 50% from FY13 to FY14• Improved YOY divisional EBITDA by $3M in FY14• Increased quality levels by 2% during tenure at sites resulting in 25% less rejected product• Reduced OSHA recordable incidents by 30% in FY14

Responsible for the development of a new operational division. Assumed control of 18 locations from third party providers. Architected a support structure for the division that included administration, inventory, engineering and maintenance, accounting, financial reporting and HR.• Brought about over $5M in operational savings to the organization over the course of FY 13 and 14 in a new division• Incorporated over 1000 personnel and 24 divisions into the organization in less than 2 years time

Managing Operations related activities at the Mechanicsburg Service Center

Piloted several successful enterprise wide solution implementations incorporating more than 50 organizations and over 700 personnel; built teams, engineered training plans, and incorporated structures for ongoing supportUtilized Value Stream Mapping to determine gaps in product development processes for clients and implemented optimized Design and Analysis Flow Techniques improving development times an average of 30%Grew client base from zero to 50 organizations during tenure using DMAIC methodology; notable firms included Movado, Schering-Plough, Whole Foods and MerckCustomized Engineering and Design Solutions to maximize revenue potential for manufacturing companies and engineering service firms in the northeast Jersey region, achieving annual revenues of more than $400K

Performed Process Mapping for clients to determine needs and product design procedures, generating a Customized Service and Delivery Plan; achieved $350K increase in annual revenueDirected a new office through its early stages of development going from 20 clients to 75 during tenure; Implemented company policy and procedure at the local level; Secured new business key to the long term viability and success of the officeOversaw entire interaction with clients; managed a cross-functional team including Application Engineers, Inside Sales Personnel, Technicians and Administrative Assistants; worked with clients to generate follow up business and additional opportunities post sale

Designed a message delivery plan for Emergency Medical Personnel in the second largest market in the territory, leading to an implementation of over 1000 units during the year

Mba, Operations

Green Belt Six Sigma Certification

Bachelor Of Science, Operations And Information Systems Management