Bryan Hopper Email & Phone Number

Lompoc, California, United States

Lompoc, California, United States

• Training• Resume and LinkedIn profile building.• Updating GitHub repositories.• Focusing on friends and family.

San Luis Obispo, Ca

• Tested applications, diagnosed problems and reported bugs. • Reviewed new code for potential defects and proposed technical solutions.• Created and maintained documentation and training for tools, apps, and processes.• Created internal software tools to facilitate testing. • Identified issues with design and workflow. • Leveraged logging to identify trends and abnormalities.Technical Skills: Git, Azure DevOps, macOS, iOS, XCode, Swift.Soft Skills: Scrum, Agile Development Practices, Process Optimization,Project Management, Shareholder Management, Project Consulting.

San Luis Obispo, Ca

• Pioneered new SE role providing internal tooling support for the data onboarding team.• Showed the value of this position within one year, prompting management to grow the team.• Assisted in hiring additional team members.• Key or sole contributor on 60+ internal tools that were leveraged for day to day tasks.• Replaced vulnerable legacy tools with secure alternatives.• Reviewed new code for potential defects and proposed technical solutions.• Identified issues with design and workflow.• Leveraged logging to identify trends and abnormalities.• Evaluated schema changes proposed by prod dev and their impact on current processes.• Collaborated with prod dev teams to test and use new API endpoints.• Provided prod dev teams with advice on overlapping projects.• Created and maintained helper classes for easy API integration for our internal tools.• Created and maintained documentation and training for tools, apps, and processes.• Created a tool that that netted the company five plus figures annually.• Created the company’s first import/export tool for SOAP notes.• Specialized in data access, schema conversion, data integrity, and compliance: HIPAA/PCI/GDPR/CCPA.• Hosted a series of open workshops for team members interesting in coding.• Provided mentoring and peer reviews.Technical Skills: SQL, SQL Profiler, SSMS, PowerShell, Git, TFS, VSTS, Azure DevOps, .NET, C#, Java,Python, HTML, CSS, JavaScript, MVC, SSL, Data Encryption, Visual Studio, WinForms, VBA, Excel, Access, MicrosoftWindows, Command Line Interface (CLI).Soft Skills: Scrum Master, Agile Development Practices, Process Automation, Process Optimization,Project Management, Shareholder Management, Project Consulting, Data Consulting, Training,Mentoring

San Luis Obispo, Ca

• Utilized a variety of software to perform ETL and ELT processes from spreadsheets and database backup files to prepare them for importing into SQL.• Created numerous internal tools to automate complicated conversion procedures.Technical Skills: SQL, SQL Profiler, SSMS, VBA, Excel, Access, Microsoft Windows.Soft Skills: Process Automation, Process Optimization, Project Management, Data Consulting.

Santa Maria, Ca

• Ran metric reports, validating that SLA was maintained per company and client requirements.• Ensured accurate staffing levels were being met.• Monitored call states to ensure staff are adhering to SLA.• Assigned time slots for training sessions that would not impact SLA.• Provided team members with reviews and training.• Created internal tools that reduced call times and increased productivity and efficiency.Technical Skills: HTML, CSS, JavaScript, SHA-256, Data Encryption, Excel, PowerPointSoft Skills: Data Analytics, Forecasting, Service Level Agreement (SLA), Technical Support, CustomerManagement, Process Optimization, Training

Santa Maria, Ca

• Provided team members with reviews and training.• Created internal tools that reduced call times and increased productivity and efficiency.Technical Skills: HTML, CSS, JavaScript, SHA-256, Data Encryption, Excel, PowerPointSoft Skills: Service Level Agreement (SLA), Technical Support, CustomerManagement, Process Optimization, Training

Santa Maria, Ca

Arroyo Grande, Ca

Owensboro, Ky

Computer And Information Systems

C/C++

Computer And Information Technologies

Excel VBA, Web Design

Computer And Information Systems

Activities and Societies: Marching Band and Help Desk Java, Business Analytics, Probability and Statistics

High School Diploma, Computer And Information Systems

Activities and Societies: Student Technology Leadership Program (STLP) and Marching Band Computer Programming, non-certificate CompTIA.