● Designed and implemented the core module responsible for document submission and uploading processes for IVC (Integrated Veteran Care) and ChampVA (Civilian Health and Medical Program of the Department of Veterans Affairs)● Delivered multiple presentations and demos to government stakeholders, including the Office of the Chief Technology Officer (OCTO), to showcase completed work● Established the infrastructure for a status update API endpoint that facilitates status updates on veterans' applications from a third-party system, enhancing the efficiency with which veterans can track their application statuses● Developed a comprehensive DataDog dashboard to monitor veteran submissions, a status update API, and numerous other data points● Authored extensive documentation in GitHub to support all developed functionalities as well as created detailed sequential and architecture diagrams for security reviews● Acquired experience in programmatic PDF stamping and filling as well as overall file management (AWS)● Collaborated with diverse cross-functional teams across the vast Veteran Affairs organization, making sure we stayed connected and aligned to deliver the best possible solutions

● Collaboratively integrated third-party APIs, such as ActiveCampaign and SAP Business One● Implemented automated Jira ticket creation through monitoring software to reduce alerts for developers and eliminate errors for users, resulting in a 95% decrease in incident rates ● Operated as the subject matter expert expert for internal applications, providing guidance and support to fellow employees● Developed a range of complex features, including private messaging, post/thread commenting, social logins, and search ● Ensured seamless user experience when developing features spanning across multiple databases and platforms● Devoted significant effort during Hack Weeks to uphold function nomenclature and meticulous documentation● Took the lead in crafting detailed documentation in accessible language, catering to various departments and new engineers

● Developed a wide range of features, encompassing discounting, shipping, tax calculations and payment processing● Built code packages for payment solution companies (Adyen, Braintree and Reach) enabling seamless integration across multiple clients and projects● Successfully ensured 99% uptime 24/7 across a diverse client base through monitoring and proactive maintenance● Provided clear leadership (~3 direct reports), comprehensive training, and organized team-building exercises to foster task accomplishment, professional growth, and cohesive collaboration

● Initiated and successfully led the first mobile overhaul project● Collaborated with the Greater Philadelphia Tourism Marketing Corporation to develop a joint online presence through strategic planning and implementation● Established partnerships with external transit agencies to effectively address and resolve website accessibility issues● Implemented a modern Service Status customer display of real-time service impacts across the network that displayed in a window outside City Hall

● Communicated with separate departments to obtain specific details and maintain a steady workflow● Participated in various conference calls to propose ideas and solutions for the overhaul● Gained experience in the Model View Controller framework● Redesigned and developed their new website using HTML, CSS and JavaScript

Designed and created graphics for a variety of promotional projectsWorked in a team environment