Bryan Barrera
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Bryan Barrera Email & Phone Number

Customer Experience & Product at Hard Rock Digital
Location: New York City Metropolitan Area, United States 8 work roles 2 schools
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Current company
Role
Customer Experience & Product
Location
New York City Metropolitan Area, United States

Who is Bryan Barrera? Overview

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Quick answer

Bryan Barrera is listed as Customer Experience & Product at Hard Rock Digital, based in New York City Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Bryan Barrera.

Bryan Barrera previously worked as Customer Service Manager at Hard Rock Digital and Director of CX at Prophet Exchange. Bryan Barrera holds Bachelor Of Science (B.S.), Business Administration & Marketing from New Jersey City University.

Company email context

Email format at Hard Rock Digital

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Hard Rock Digital

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Profile bio

About Bryan Barrera

A detail-oriented, self-sufficient professional with strong resolution, organization, and leadership skills. Well-versed in the areas of Customer Support, Operations, Marketing, Process Improvement, Coaching & Devolvement. Works exceptionally well under pressure to meet deadlines and exceed goals.

Listed skills include Variable Annuities, Financial Services, Customer Service, Mutual Funds, and 41 others.

Current workplace

Bryan Barrera's current company

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Hard Rock Digital
Hard Rock Digital
Customer Experience & Product
AeroLeads page
8 roles

Bryan Barrera work experience

A career timeline built from the work history available for this profile.

Customer Service Manager

Current

Hollywood, Florida, Us

Oct 2023 - Present

Sr. Customer Service Manager

Jersey City, New Jersey, Us

Jan 2020 - Aug 2021

Customer Service Supervisor

Jersey City, New Jersey, Us

Aug 2019 - Jan 2020

Mutual Funds Operations Associate

Ubs

Zurich, Ch

Mutual Funds Operations

Jan 2018 - Dec 2018

Annuity Product Specialist - Rss

New York, Ny, Us

• Handled inbound calls with discretion and poise inside a fast paced environment• Explained product features, annuitization quotes to clients and financial advisors• Resolved complex escalated service inquiries with strong knowledge of product features and transaction processing• Protected sensitive information by using verification tools and a high attention to detail to avoid fraud • Assisted with beneficiary claims by explaining options and providing proper forms to process claim efficiently• Executed trades as instructed by financial advisors and clients• Rebalanced portfolios and explained equity to fixed asset allocation for all products • Prepared annuitization quotes for all investment products and frequencies

Nov 2016 - Jun 2018

Credit Associate

Jersey City, New Jersey, Us

• Assisted Credit Manager with credit reports and company background checks• Determined credit limits for potential and existing clients using Credit Safe• Prepared weekly aging sales reports for department director• Processed payments in AS/400 software to ensure credits are applied to customer accounts• Coordinated with Credit Manager to facilitate collections on delinquent accounts • Applied price adjustments using SuperValu portal• Prepared invoices for billing using MetaView s

Jul 2016 - Nov 2016

Customer Service Manager

Hernandez & Sons Maintenance & Repairs

• Assisted company President with creating and implementing a successful marketing plan • Facilitated contract negotiations with industrial equipment dealers• Initiated first contact on sales inquiries from potential customers and businesses• Created and managed database of existing customers and vendors• Prepared invoices and ensured that clients paid in a timely matter • Maintained up to date records of company expenses and outstanding receivables

Jun 2007 - Jul 2016
2 education records

Bryan Barrera education

Bachelor Of Science (B.S.), Business Administration & Marketing

New Jersey City University

Associate'S Degree, Administration & Sports Management

Gibbs College
FAQ

Frequently asked questions about Bryan Barrera

Quick answers generated from the profile data available on this page.

What company does Bryan Barrera work for?

Bryan Barrera works for Hard Rock Digital.

What is Bryan Barrera's role at Hard Rock Digital?

Bryan Barrera is listed as Customer Experience & Product at Hard Rock Digital.

Where is Bryan Barrera based?

Bryan Barrera is based in New York City Metropolitan Area, United States while working with Hard Rock Digital.

What companies has Bryan Barrera worked for?

Bryan Barrera has worked for Hard Rock Digital, Prophet Exchange, Betmgm, Ubs, and Axa Us.

How can I contact Bryan Barrera?

You can use AeroLeads to view verified contact signals for Bryan Barrera at Hard Rock Digital, including work email, phone, and LinkedIn data when available.

What schools did Bryan Barrera attend?

Bryan Barrera holds Bachelor Of Science (B.S.), Business Administration & Marketing from New Jersey City University.

What skills is Bryan Barrera known for?

Bryan Barrera is listed with skills including Variable Annuities, Financial Services, Customer Service, Mutual Funds, Annuities, Finance, Credit Analysis, and Cash Management.

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