I am a seasoned business executive with 20+ years of operations management, business development, and corporate / franchise leadership experience. Recognized for demonstrating a natural aptitude for developing top performing managers, as well as for turning around failing entities and creating revenue, I have a verifiable history of contributing directly to company growth and expansion throughout my career. Professional focal points include market analysis, management development, process improvement, strategic planning, inventory management, reporting and analysis, and team leadership and coaching. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, negotiation skills, as well as business acumen, systems analysis, project management and resource management to support efficiency and maximum returns. Currently, I am the Regional Director of Operations with Massage Envy in the Heartland region. Under my leadership, I oversee the franchise operations and regional support team for 6 states, encompassing 70 franchised locations, 26 franchisees, and 3 co-op groups. I also identify growth opportunities, develop budgets, and mentor management. In addition, I liaise with senior leadership, stakeholders, and front-line teams to ensure the company’s operational support structure is driving the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, technical and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.