Regional Director Of Operations
Current• Oversee and manage the franchise operations and regional support team for clinics in Kansas, Missouri, Iowa, Nebraska, central and southern Illinois, and Colorado, encompassing 70 franchised locations, and 3 co-op groups.• Identify, generate, and secure business growth opportunities to maximize sales, as well as bolstered strong franchisee relationships through engagement and mentorship for their continued success. • Champion corporate initiatives within the franchise community by orchestrating construction and design refreshes, coordinating relocation efforts, and ensuring compliance and improvements with all corporate standards and guidelines.• Facilitate support of the franchisees in coaching leadership techniques, fostering collaboration, and ensuring compliance. • Partner with marketing agencies to develop, incorporate, and administer a marketing budget, along with initiatives. • Spearhead new Clinic Openings and ongoing training support; lead recruiting initiatives and deliver recruitment and retention management solutions to decrease costly turnover. • Oversee and contribute to the success of three district managers.• Successfully elevated a legacy region from third quartile in KPI rankings, to first quartile; my region ranked #10 in 2016, #4 in 2017 and #1 in 2018 out of 54 total regions.• Nominated for Regional Director of the Year (2017) in less than two years with the company. Committees: OSR/Compliance; Field Visit Cadence; Regional Director of Operations and District Manager Onboarding; Franchise Business Consultation Review.