Bryan Bernabe, Rn, Lpt, Mba Email and Phone Number
Metro Manila, Philippines
Bryan Bernabe, Rn, Lpt, Mba's Location
National Capital Region, Philippines, Philippines
About Bryan Bernabe, Rn, Lpt, Mba
Bryan Bernabe is a seasoned Employee Benefits Professional with over a decade of diverse experience in the insurance industry, specializing in Sales and Marketing, Business Development, Account Management, Operations, Underwriting, and Claims across local and multinational organizations.With a strong track record in sales and accounts management, Bryan has successfully driven organizational growth and operational excellence. Bryan has assisted numerous HR Leaders and Business Executives in crafting and negotiating their "Employee Benefits" programs, focusing on HMO, Group Life, and Group Personal Accident Programs within their respective organizations.In addition to his professional endeavors, Bryan is a part-time professor, mentoring future Business Management and Marketing leaders at various colleges and universities. This role keeps him connected to the latest market trends and strengthens his ability to navigate the complexities of employee benefits and strategic opportunities for organizations.Academically, Bryan holds credentials as a Registered Nurse and a Licensed Professional Teacher. In 2018, he completed his Master of Business Administration (MBA) degree at the Ateneo de Davao University, and he is now a Doctor of Business Administration (DBA) candidate at De La Salle University-Manila (DLSU). This advanced study focuses on deepening his leadership and management capabilities while researching areas critical to today’s business landscape, including Strategic Human Resource Management, Compensation and Benefits, Mental Health, and Financial Literacy & Inclusion. Bryan’s commitment to continuous learning ensures he remains at the forefront of industry developments, equipping him to deliver innovative solutions that drive organizational success.To connect with Bryan Bernabe, please reach out through the following contact details:Mobile: (+63)917 707 5363E-mail: bryan_bernabe7@yahoo.com, bryan_bernabe@manulife.com
Bryan Bernabe, Rn, Lpt, Mba's Current Company Details
Manulife Philippines
View
Head of Group Accounts Management | Group Operations
Metro Manila, Philippines
- Website:
- manulife.com.ph
- Employees:
- 2329
Bryan Bernabe, Rn, Lpt, Mba Work Experience Details
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Head Of Group Accounts Management | Group OperationsManulife PhilippinesMetro Manila, Philippines
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Director, Head Of Group Accounts Management | Group AdministrationManulife Philippines Mar 2023 - PresentMakati, National Capital Region, Philippines- Lead and manage the Group Accounts Management Team across all distribution channels, including Agencies, Brokers, MCBL-Bancassurance, and Direct Accounts, ensuring alignment with organizational objectives.- Ensures a renewal persistency rate of 90% for existing accounts through strategic relationship management and proactive client engagement.- Part of the working group who spearheads the automation of group administration processes to enhance operational efficiency and accuracy.- Oversee daily operations, addressing after-sales concerns and ensuring a seamless experience for clients and stakeholders.- Monitor and ensure the timely release of Renewal Offers and Renewal Billings to optimize cash flow and client satisfaction.- Collaborate with Claims, Underwriting, Pricing, and Billing & Collections teams to streamline processes and resolve issues effectively.- Act as the primary escalation point for complex concerns, resolving issues promptly to maintain client trust.- Coordinate with stakeholders in the negotiation and renewal of key and jumbo accounts to secure long-term partnerships.- Provide coaching and mentorship to managers and team leads, fostering professional development and enhancing team performance.- Develop comprehensive reports and collaborate with the head of Corporate Solutions to align strategies and objectives.- Key achievements include: - Reviewing and improving Standard Operating Procedures (SOPs) for enhanced efficiency. - Securing additional Full-Time Equivalents (FTEs) to strengthen team capacity. - Establishing a dedicated Group Billing & Collections Team, improving overall operational performance. - Continuously improving turnaround times (TATs) across accounts management functions to drive productivity and client satisfaction.
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Professional LecturerDe La Salle University Jan 2023 - PresentManilaProfessional Lecturer 2 (Part Time Faculty) under the Department of Management and Organization of Ramon V. del Rosario College of BusinessTeaching the following subjects:-Strategic Management -Strategic Human Resource Management w/ Organizational Behavior -
Part-Time Faculty - College Of Business AdministrationDr. Yanga'S Colleges Inc. Aug 2021 - Aug 2024Part-time Faculty in the College of Business Administration Handling the following subjects:1. Strategic Management2. Human Behavior in Organization3. Good Governance and Corporate Social Responsibility 4. and Marketing Subjects -
Assistant Vice President - Employee Benefits (Business Development, Account Management & Operations)Philpacific Insurance Brokers & Managers, Inc. Feb 2021 - Feb 2023Led business development and accounts management initiatives, playing a pivotal role in driving exponential growth within the Employee Benefits Division.Achieved a remarkable 70% growth in 2021 and 40% growth in 2022 through strategic planning and execution, significantly enhancing the division’s market presence.Ensured a high renewal persistency rate across all accounts, reinforcing client relationships and fostering long-term partnerships.Collaborated with Gallagher to leverage global expertise, providing HR leaders, corporate executives, and business owners with tailored Employee Benefits programs that integrated insurance solutions, risk management, and benefits consulting.Developed and maintained a robust pipeline of new business opportunities while optimizing operational efficiency within the accounts management team.OUR EXPERTISE:-Employee Benefits (HMO, Group Life, and Group Personal Accident)-Benefits Consulting-Risk Management (Utilization Analysis and Management, Cost-Benefit Analysis, Data Analytics and the like)-Institutional Clinic Management -Mental Health-HR Communication-Enterprise Risk Management -
Senior Assistant Vice President & Head Of Employee Benefits (Eb) Dept.New Canaan Insurance Agency, Inc. Feb 2020 - Feb 2021Spearheaded the Employee Benefits Department, driving strategic initiatives across multiple sub-departments, including New Business Development, Broking & Placement, Account Management, Individual Medical Insurance, and EB-Claims.Developed and implemented comprehensive strategies to enhance business growth, optimize service quality, and achieve exceptional retention rates for existing accounts.Fostered a high-performance culture by mentoring teams and aligning departmental goals with overarching organizational objectives, resulting in increased efficiency and client satisfaction.Leveraged data-driven insights to identify market trends and opportunities, facilitating innovative solutions that met diverse client needs and strengthened the company’s competitive position. -
Senior Business Development Manager And Underwriter- Accident & HealthStarr Insurance Companies Mar 2018 - Feb 2020Makati CityIn his 2 years in Starr, he was able to significantly grow the business portfolio of the Accident & Health (A&H) division. He captured prestige and major accounts in the market from all regions (Luzon, Visayas, and Mindanao) from different sales channels: through our partner insurance brokers, agencies, and direct accounts. Below were the core duties and responsibilities:Sales and Underwriter under Accident & Health Division (A&H)-handled quotation requests, Underwriting, and Costing of all programs related to Group Personal Accident (GPA) and Individual Personal Accident (IPA).-handled various channels such as Insurance Brokers, Agencies and Direct Accounts-responsible for claims analysis for costing purposes.-responsible for the New Business and retention of Existing/Renewal Accounts.-ensured good business relationships with all partner insurance brokers and agents of Starr.-prepared reports and business analyses about the A&H division to the General Manager. -
Part-Time Faculty- Graduate SchoolOur Lady Of Fatima University Jun 2018 - Nov 2018Valenzuela CityHandled subjects in Master in Hospital Administration Program -
Business Development Manager & Officer-In-ChargePhilpacific Insurance Brokers & Managers, Inc. Aug 2015 - Oct 2017Region Xi - Davao, PhilippinesThe President of Philinsure personally requested Bryan to help grow the Davao Operations. He was assigned in Philinsure Davao from 2015-2017 as the Officer-In-Charge/Branch Head in which he was able to increase the portfolio and market share of Philinsure in Mindanao Region. He was successful in making Philinsure-Davao as one of the major players in Davao City.Below are some of his duties and responsibilities:-Officer-In-Charge of Davao Branch-Handled both Life and Non-life Insurance Programs.-Responsible for generating New Businesses and Accounts Management.-Responsible for increasing the market share for Mindanao Region.-Conducted Risk Assessment and ensure that the risk will effectively handle by transferring to partner insurance providers.-Used to Create and Design insurance programs that are tailor-fit to our clients' requirements.-Provided our professional advice in terms of various insurance programs that may be implemented to all our clients.-Acted as consultant to all our Clients.-Risk Management Programs and Concerns.
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Business Development Manager - Eb HeadPhilpacific Insurance Brokers & Managers, Inc. Jun 2013 - Aug 2015Ayala Avenue, Makati CityServed as Business Development Manager and Employee Benefits (EB) Head in Philinsure Makati and contributed significant growth in EB Portfolio which produced almost 300% increased in 3 years in terms of revenue and number of accounts.Below are some of the tasks being handled:-Ensured the development of new/ prospect clients and the 100% retention of all our existing accounts as well.-Ensured that the group meets or exceeds the given target.-Designed necessary programs suited for each account/client and ensured the comprehensiveness and competitiveness of their insurance package.-Acted as a consultant that provides necessary recommendations regarding the insurance requirements needed by all our prospects and existing clients.-Conducted risk assessments of the group based on the data given by the clients.-Monitored all concerns of each account and ensure that it is effectively and efficiently attended.-Ensured the delivery of quality of service to all our accounts/clients.-Directly reported to my Senior Manager and EVP & COO.
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Client ExecutivePhilpacific Insurance Brokers & Managers, Inc. Jul 2012 - Jun 2013Ayala Avenue, Makati City-Oversaw the Employee Benefits (EB) team with minimal guidance and supervision of my Manager and our EVP & COO.-Prepared Employee Benefits Program proposals/ Analysis (including Group Life, Group Personal Accident and Group Medical Insurance) for our prospect and renewing clients with a comprehensive and competitive package that will fit their insurance requirements.-Ensured the continuous growth of production by generating new accounts with the guidance of my superiors and also the 100% retention of all our existing accounts.-Conducted product presentation and help them to decide by recommending what insurance services/benefits are tailor-fit to their specific requirements and allotted budget as well.-Prepared comparative analysis for the client to help them easily understand and see the advantages of each insurance provider.-Ensured to provide quality services thru administration and execution of their insurance benefits.-Attended to all concerns, inquiries, and issues related to their respected insurance programs.-Monitored all EB concerns including but not limited to processing of all claims reimbursement, transmittal of documents and all other receivables.-Ensured the good business relationship to all our clients including our partner insurance providers.-Provided training to Marketing Assistants to strengthen their knowledge, skills, and backgrounds in the Employee Benefits Program
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Part-Time FacultyAteneo De Davao University Nov 2016 - Apr 2017Region Xi - Davao, PhilippinesPart of School of Business and GovernanceHandled Marketing and Business Management subjects such as:-Foundations of Marketing-Strategic Management -
Orientation Specialist/ TrainerCocolife (United Coconut Planters Life Assurance Corporation) Feb 2012 - Jul 2012Makati City-Handled orientations of benefits to all captured accounts.-Explained and cascaded the schedule of benefits to members from each account.-Attended to inqueries of the clients related to their benefits during the orientation period.-Coordinated some issues of each account to their respective Accounts Executive.-Provided training and orientation about the product/benefits to our partner agents. -
Endoscopy Nurse & Operating Room NurseFatima University Medical Center Sep 2010 - Mar 2012Valenzuela City-Responsible in the Endoscopy Unit of the Hospital-Assessed and applied nursing care process to patients in the Endoscopy and Operating Room setting.-Assisted the physician performing the procedure and help maintain the specialized equipment in the endoscopy suite.-Assisted the Surgeon during the operating procedure.-Prepared the endoscope/OR equipment that will be used by the physician prior to the procedure.-Secured safety of the patient before, during and after the endoscopy/operating procedure.-Administered medications for the endoscopy procedure as prescribed by the physician-Properly washed and disinfected endoscopes every after procedures.
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Junior Credit AnalystIqor Philippines Inc. Feb 2010 - Aug 2010Rcbc Plaza, Ayala Avenue, Makati City-Debt collector-Received inbound and mostly outbound calls to collect debts of our clients-Process the payments of our clients over the phone-Remind the clients in reference to the products they owed-Meet the standard metrics of collections every cut-off period
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Territory Sales ManagerMergers Drugfil Corp. - Hanseo Pharma Sep 2009 - Jan 2010Mgt Guerra Bldg. 1170 Don Chino Roces, Makati City-Responsible in promoting the product to target MDs to increase the demand and sales of the company-Formulated different strategies and activities to target MDs to get their commitment through prescription generation-Discovered new potential MDs to create more demand to the product-Developed new accounts like dispensing MDs and Trade account to increase the Market Shares of the company-Managed the assigned areas/territorial by making specific Vision, Mission, Goals and Objectives-Managed the allotted resources of the company in promoting the product.-Booked product to some trade account and dispensing MDs.-Created daily feedback/reports to District Sales Manager regarding the Sales update and other information about the assigned areas.
Bryan Bernabe, Rn, Lpt, Mba Skills
Training
Employee Benefits
Management
Insurance
Sales
Business Development
Analysis
Account Management
Performance Management
Health Insurance
Healthcare
Leadership
Team Building
Process Improvement
Strategic Planning
Negotiation
Human Resources
Group Insurance
Budgets
Call Centers
Talent Acquisition
Recruiting
Customer Retention
Employee Relations
Analytic Problem Solving
Group Life Insurance
Group Personal Accident Insurance
Product Presentation
Proposal Writing
Service Quality
Project Planning
Risk Management
Coaching
Customer Service
Marketing
Sales Management
Interpersonal Relationships
Business Process Improvement
Bryan Bernabe, Rn, Lpt, Mba Education Details
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Doctor Of Business Administration (Dba)
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Master Of Business Administration (Mba)
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Nursing Education
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Secondary Education And Teaching -
Nursing Administration (Earned 15 Units)
Frequently Asked Questions about Bryan Bernabe, Rn, Lpt, Mba
What company does Bryan Bernabe, Rn, Lpt, Mba work for?
Bryan Bernabe, Rn, Lpt, Mba works for Manulife Philippines
What is Bryan Bernabe, Rn, Lpt, Mba's role at the current company?
Bryan Bernabe, Rn, Lpt, Mba's current role is Head of Group Accounts Management | Group Operations.
What schools did Bryan Bernabe, Rn, Lpt, Mba attend?
Bryan Bernabe, Rn, Lpt, Mba attended De La Salle University, Ateneo De Davao University, Our Lady Of Fatima University, Pamantasan Ng Lungsod Ng Valenzuela, Our Lady Of Fatima University.
What skills is Bryan Bernabe, Rn, Lpt, Mba known for?
Bryan Bernabe, Rn, Lpt, Mba has skills like Training, Employee Benefits, Management, Insurance, Sales, Business Development, Analysis, Account Management, Performance Management, Health Insurance, Healthcare, Leadership.
Who are Bryan Bernabe, Rn, Lpt, Mba's colleagues?
Bryan Bernabe, Rn, Lpt, Mba's colleagues are Gennie Rose Ramirez, Erchie Sumague, Jason Jeff Rodriguez, Cna, Mba, Cfma, Cb, Cepl, Lfa, Nathanael Gallegos, Jit-Jit Jarogon, Lean Batistil, Maritess Custodio.
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