AeroLeads people directory · profile
Bryan Black Email & Phone Number
Servant Leader and Business Operations "Engineer"
at
VenturEd Solutions
1 work email found
@concentrix.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Servant Leader and Business Operations "Engineer"
Location
Watertown, New York, United States
Company size
Who is Bryan Black? Overview
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Quick answer
Bryan Black is listed as Servant Leader and Business Operations "Engineer" at VenturEd Solutions, a company with 223 employees, based in Watertown, New York, United States. AeroLeads shows a work email signal at concentrix.com and a matched LinkedIn profile for Bryan Black.
Bryan Black previously worked as Vice President, Client Services and Training at Ventured Solutions and Director of Services at Ventured Solutions. Bryan Black holds B.A., Double: History, Classical Studies from Middlebury College.
Company email context
Email format at VenturEd Solutions
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{first}.{last}@concentrix.com
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AeroLeads found 1 current-domain work email signal for Bryan Black. Compare company email patterns before reaching out.
Profile bio
About Bryan Black
A “business operations engineer” and servant leader with more than 20 years of experience building and leading teams through all stages of development. From launching new business units, turning around struggling ones, leading through acquisitions and restructuring - a well rounded leader delivering success in each. This deep experience in private equity startup, non-profit, and large corporate environments has developed expertise in organizational transformation, process improvement, and cross functional collaboration. A dedicated team player committed to delivering consistently high quality results that drive growth and value for employees, customers, and shareholders alike.
Listed skills include Call Centers, Crm, Management, Program Management, and 44 others.
Current workplace
Bryan Black's current company
Company context helps verify the profile and gives searchers a useful next step.
Ventured Solutions
7 roles
Bryan Black work experience
A career timeline built from the work history available for this profile.
Vice President, Client Services And Training
Current
Oct 2024 - Present
Director Of Services
Jun 2023 - Oct 2024
Director Of Support And Implementation
Mar 2022 - Jun 2023
Director, Site Operations
- Results:
- In the first 3 years, increased revenue by 108%, employee headcount by 87%, reduced employee attrition by 66%, and won highest Employee Satisfaction in North America two times.
- Successfully launched a new operation, turned around a failing operation, and led the team through organizational transition delivering $7.5 million in annual cost savings.
- Led organizational change through 4 company acquisitions, 5 CEO leadership changes, a new site launch, and a site ramp down and closure. (Phase2, eTelecare, Stream, Convergys, Concentrix)
- Led team through Tech Support service transformation including knowledge base buildout, customer segmentation, volume deflection, and staff transition to offshore and internal team. Responsibilities:
- Led a cross-functional contact center team of up to 750 employees collaborating with Human Resources, Training, Quality, Information Technology, Workforce Management, Finance, and Facilities. Responsible for all.
Jun 2008 - Aug 2019
Team Leader, Operations Manager, Sr. Operations Manager
- Led and managed a team of 20-400 employees with a scope of support including coaching, development, collaborate with Human Resources on accountability, attendance and retention management
- Demonstrated proficient in operations and customer service, financial acumen, organizational skills, written and verbal communication skills, stock management, client metric delivery, outage management, and issue.
- Promoted from Associate to Sr. Manager within the first 18 months.
Nov 2004 - Apr 2008
Development Director
Catamount Film And Arts Company
- Executed nonprofit’s mission through various programs, services, and projects by partnering with Executive Director and Board of Directors.
- Responsible for organization’s grant writing, managing budgets, gift solicitation, special events, direct mail solicitations, business solicitations, and annual membership maintenance.
- Represented the organization publicly within the community.
Aug 2002 - Aug 2004
2 education records
Bryan Black education
B.A., Double: History, Classical Studies
Middlebury College
Education record
St. Johnsbury Academy
FAQ
Frequently asked questions about Bryan Black
Quick answers generated from the profile data available on this page.
What company does Bryan Black work for?
Bryan Black works for VenturEd Solutions.
What is Bryan Black's role at VenturEd Solutions?
Bryan Black is listed as Servant Leader and Business Operations "Engineer" at VenturEd Solutions.
What is Bryan Black's email address?
AeroLeads has found 1 work email signal at @concentrix.com for Bryan Black at VenturEd Solutions.
Where is Bryan Black based?
Bryan Black is based in Watertown, New York, United States while working with VenturEd Solutions.
What companies has Bryan Black worked for?
Bryan Black has worked for Ventured Solutions, Concentrix, Etelecare Global Solutions, and Catamount Film And Arts Company.
How can I contact Bryan Black?
You can use AeroLeads to view verified contact signals for Bryan Black at VenturEd Solutions, including work email, phone, and LinkedIn data when available.
What schools did Bryan Black attend?
Bryan Black holds B.A., Double: History, Classical Studies from Middlebury College.
What skills is Bryan Black known for?
Bryan Black is listed with skills including Call Centers, Crm, Management, Program Management, Leadership, Team Management, Bpo, and Outsourcing.
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