Holding a BFA from the University of Colorado at Boulder, I have led industry conferences and possess a strong entrepreneurial background.Highly accomplished and results-driven Customer Experience Officer, I have a diverse background spanning over 20 years in various roles, including CEO, COO, Co-Founder, and VP of Marketing. A passion has marked my career for driving business growth and delivering exceptional customer experiences.With over three years of experience at Liquidyne Process Technologies, Inc, a leading industry player, I have consistently demonstrated my ability to create exceptional customer experiences and foster long-lasting relationships.During my tenure at Liquidyne, I have successfully developed and implemented comprehensive marketing and customer experience strategies that have significantly improved overall customer satisfaction ratings. By leveraging my strong analytical skills, I have effectively identified pain points and implemented targeted solutions, resulting in a measurable increase in customer loyalty and retention.In addition to my role at Liquidyne, I have also served as the President of BE Agency, a self-employed venture I founded. Through BE Agency, I have had the opportunity to hone my leadership skills and entrepreneurial mindset further. In this capacity, I have successfully led a team of marketing professionals and delivered exceptional results for diverse clients.As Co-founder, I played a central role in the success of Parallel Path Digital Marketing Agency, one of Colorado's leading agencies in the digital marketing space. Over 14 years, I contributed to building Parallel Path's reputation and position in the market. With the agency now under new ownership, I am excited to pass the company along to industry veteran John Kadlic to continue the growth and success of Parallel Path and its client partners. Throughout my career, I have developed a comprehensive understanding of digital marketing strategies, business development practices, and customer-centric approaches. With a keen eye for opportunities, I excel in identifying and implementing practical solutions that drive business growth and enhance the overall customer experience.I bring a strategic mindset, strong leadership capabilities, and excellent communication skills to all my endeavors. I thrive in dynamic environments, embracing innovation and continuous improvement. My passion for delivering exceptional service and exceeding customer expectations drives me to impact the customer journey and the bottom line positively.