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Bryan is a seasoned Enterprise SaaS, Cloud Computing, and Ad Tech executive with experience managing global teams in Customer Success, Implementations, Managed Services, Partner Enablement and Onboarding, Account Management, Training, and Support. At Medallia, Bryan leads a global team of 300+ employees and 100+ offshore resources to ensure Medallia's Customers and Partners receive maximum value on their Medaliia investment. Bryan is responsible for Services Sales, Partner Enablement, Implementation Services, ongoing Managed Services and Training. Prior to Medallia, Bryan ran all of post-sales for Turn, including Account Management, Consulting, Support & Training. Before Turn Bryan held senior leadership roles at salesforce.com in the US, Japan, and Asia Pacific spanning Consulting, Training, and Support across their enterprise customers. Bryan holds a B.S. and an M.S. in Computer Science from Stanford University.
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Global Vp, Customer SuccessElastic Oct 2017 - PresentSan Francisco, California, UsBryan is responsible for the Consulting, Training, and CSM teams. -
Global Vice President Delivery & Customer SuccessMedallia Feb 2016 - Sep 2017Pleasanton, California, UsAt Medallia, Bryan led a global team of 300+ employees and 100+ offshore resources to ensure Medallia's Customers and Partners received maximum value on their Medaliia investment. Bryan was responsible for Services Sales, Partner Enablement, Implementation Services, ongoing Managed Services and Training. -
Svp, Customer SuccessTurn, Acquired By Amobee Nov 2013 - Jan 2016Responsible globally for all post-sales execution, including Account Management, Campaign Optimization, Technology Services, Data Solutions, Support, Ad Operations, and Training. Manages a team of 100+ employees and 75+ offshore resources. Led the transition from agency to enterprise brand customers. Bryan has scaled the support and training organizations and created specialty teams focused on enterprise and trading desk customers.
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Vp, Salesforce Services J-Apac, Service Delivery JapanSalesforce.Com Nov 2011 - Oct 2013San Francisco, California, UsResponsible for Consulting across Asia Pacific, as well as Training and Support organizations in Japan. Grew people and revenue in Asia by 100% and Australia by 50%. -
Vice President, ConsultingSalesforce.Com Apr 2008 - Oct 2011San Francisco, California, UsResponsible for Western North America Professional Services Organization, with responsibilities for practice, including revenue, bookings, utilization, margin, and customer satisfaction & success. Heavily engaged in enterprise accounts and partner ecosystem including global SI and regional partners. -
Practice DirectorSalesforce.Com Jun 2004 - Mar 2008San Francisco, California, Us -
Vp, Professional ServicesSalion, Inc. Jun 2001 - May 2004
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DirectorTrilogy, Inc. Aug 1994 - Jun 2001Austin, Tx, Us
Bryan Busse Education Details
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Stanford UniversityComputer Science
Frequently Asked Questions about Bryan Busse
What company does Bryan Busse work for?
Bryan Busse works for Elastic
What is Bryan Busse's role at the current company?
Bryan Busse's current role is Global VP, Customer Success at Elastic.
What is Bryan Busse's email address?
Bryan Busse's email address is br****@****ail.com
What is Bryan Busse's direct phone number?
Bryan Busse's direct phone number is +165032*****
What schools did Bryan Busse attend?
Bryan Busse attended Stanford University.
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