Responsible for identifying options for improving business systems, and bridging the needs of business users with use of information technology.Notable achievements include:Gathered and organized business requirements to enhance mobile and desktop applications, focused around increasing commercial business revenues.Worked with business stakeholders to gather business requirements by using a variety of methods such as gap analysis, as-is and to-be process flows, along with brain storming sessionsSetup training demos to elicit feedback from end user franchises to solidify business requirements and enhancement requestsCoordinated rollout and training of mobile application to 1300 franchises Assisted in the development and execution of test planning to validate functionality and regression as each segment of the project is developed.

Responsible for managing key performance indicators for defined vendors and categories, by utilizing current business process, while also creating new operating procedures where no standards existed. Notable achievements include:Developed, planned, and implemented business and system processes for import core vendor transition into GOLD Coordinated and executed communication plan to inform all import core vendors of planned policy and procedure changes as they move over to new ERP system. Worked cross-functionally with various departments on current business processes to help strengthen and improve import goods product flow from origin to destinationTrained and supported Demand Chain Analysts as they assumed roles of responsibilities of core import orderingManaged a team of Demand Chain Analysts that were responsible for overseeing management of inventory levels at distribution centers and stores for an assigned group of vendors and categories, that consisted of over 1000 skus and 190 vendors.

Responsible for defining interface strategies by documenting and determining the business needs and requirements through serving as a liaison between multiple 3rd party vendors, business consultants and Dollar General IT.Notable achievements include:Essential Member of the SCS project team, responsible for ERP system installation.Critical resource utilized for system implementation testing based on extensive system knowledge concerning product flow, master data, and supply chain information Business Project Co-Lead for Import Core Implementation into GOLD.Built credibility, established rapport, and maintained communication with stakeholders in International Finance, Logistics, Customs, and Compliance teams. Helping map out as-is processes for these departments, along with documenting and working to develop to be processes for system transition. Resolved numerous project issues that included data and implementation. Worked continually with 3rd party consultants to help define the business needs and requirements for requests for enhancements and other special projects.Supervise a lead Import Analyst to identify current process gaps and document future processes. Co-Business lead for developing a new VMI strategy, leveraging additional EDI transactions to provide improved technical solutions which replace outdated manual processes for interaction between Dollar General and VMI partners.Developed custom GOLD training for various business groups across Dollar General to better fit their needs and ease their system transition, while also serving as one of the main trainers for transitioning DCMAs from IP to GOLD.

Integral part of organization wide MDM implementation, formulating data provided to fit business needs.Identified business riles and needs through out various departments in order to improve proficiency and sales growth.Performed acceptance testing, developed user guides, provided user training and supported development of work processes.Selected to be an instructor in an organization wide implementation of a new ERP system.