Technical Support Specialist
Current
Millington, New Jersey, United States
- Provided exceptional technical support to customers by troubleshooting and resolving HVAC system issues promptly and effectively, ensuring maximum customer satisfaction
- Operated company vehicles responsibly and safely, delivering HVAC equipment and materials to job sites on time, optimizing logistics and enhancing overall operational efficiency
- Assisted HVAC technicians on-site with equipment setup, installations, and repairs, contributing to seamless workflow and timely project completion
- Maintained accurate records of service calls, inventory levels, and equipment deliveries, utilizing company systems to track and manage data efficiently
- Demonstrated strong communication skills in educating customers on basic HVAC system operation and maintenance, empowering them to make informed decisions regarding their equipment