Bryan Canales Email & Phone Number

Tempe, Arizona, United States

Tempe, Arizona

Phoenix, Arizona

- Researched transactional and customer records, external data, publicly-available information, and other information to identify suspicious or unusual activity- Conducted suspicious activity reports (SAR) for suspicious or unusual activity for cases such as wires or cash structuring while ensuring compliance with federal regulations- Maintained strong investigative skills; the ability to work independently, demonstrated extensive banking and compliance knowledge

Chandler, Arizona

- Investigated and identified customer transactions using internal and publicly-available sources to identify suspicious ATM/debit card activity to prevent financial crimes such as friendly fraud or participant fraud- Reviewed and analyzed ATM surveillance footage to determine legitimacy of transaction to make action/no action decisions.- Documented research findings and action on cases for possible referral for suspicious activity, identity theft operations and suspected financial abuse

Phoenix, Arizona Area

- Investigated debit card account inconsistencies, patterns and complex signature transactions to prevent financial crime activities such as friendly fraud or participant fraud - Gathered and reviewed evidence to conduct investigations using multiple systems to determine the legitimacy of transaction to make action/no action decisions - Identified unusual activity and referred possible instances of account takeover, new account fraud, and suspected financial abuse

Phoenix, Arizona Area

- Updated backers with investigation, pleadings, subpoenas, discovery’s, and disclosure files for civil litigation cases - Communicated with state and local government agencies such as law enforcement and county attorney assistants to prepare and organize closed case records

Phoenix, Arizona Area

- Reviewed account transactions to identify suspicious activity and potential fraud to determined fraud type such as compromised, counterfeit or card not present fraud- Researched and analyzed accounts to assess level of risk to determine questionnaire to use for customer authentication- Conducted authentication questionnaires to determine whether true customer or perpetrator was in communication with the bank

Phoenix, Arizona Area

- Assisted the supervisor with audits and daily balancing of the vault which exceeded $50,000.00- Conducted and referred currency transaction reports (CTR) and customer suspicious activity reports- Communicated existing and new account services to find solutions to better customer financial needs

Tucson, Arizona Area

- Indexed documents on computer using Docuware- Assisted Financial Specialist with clerical duties- Inserted payroll information - Prepared documents for scanning and filing.