Senior Director, Infrastructure And Operations
Current- Handles end to end from PoP design, deployment to operations- Handles procurement of CDN resources
Jan 2024 - Present
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Bryan Cheong Email & Phone Number
Senior Director, Infrastructure and Operations | Procurement of CDN resources
at
Conversant Solutions
1 work email found
@starhub.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Director, Infrastructure and Operations | Procurement of CDN resources
Location
Singapore, Singapore, Singapore
Who is Bryan Cheong? Overview
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Quick answer
Bryan Cheong is listed as Senior Director, Infrastructure and Operations | Procurement of CDN resources at Conversant Solutions, based in Singapore, Singapore, Singapore. AeroLeads shows a work email signal at starhub.com and a matched LinkedIn profile for Bryan Cheong.
Bryan Cheong previously worked as Senior Director, Infrastructure and Operations at Conversant Solutions and Director Information Technology Operations at Conversant Solutions. Bryan Cheong holds Bachelor'S Degree, Computer Engineering from Nanyang Technological University Singapore.
Company email context
Email format at Conversant Solutions
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{first_initial}{last}@starhub.com
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Profile bio
About Bryan Cheong
At Conversant Solutions, my role as Senior Director for Infrastructure and Operations encompasses the full spectrum of designing, deploying, and managing our network infrastructure. We've successfully executed the deployment of 130+ Points of Presence globally, streamlining operations and enhancing our CDN capabilities. Leading the IT Operations team, we collaborate closely with teams across multiple APAC countries and China, ensuring superior service and network reliability.
Listed skills include Ccna, Ccnp, Juniper Jncia, Telecommunications, and 4 others.
Current workplace
Bryan Cheong's current company
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6 roles
Bryan Cheong work experience
A career timeline built from the work history available for this profile.
Director Information Technology Operations
- Handles deployment of 130+ worldwide PoPs- Leads operation team in managing the network and CDN infrastructure- Works with teams in multiple APAC countries and China
Jul 2022 - Dec 2023
Service Assurance Manager
- Manage the service management team comprising of service managers and 24x7 duty supervisors, ensuring proactive monitoring of network outage related statistics, provide timely and accurate updates to senior management.
- Ensure network outage KPIs are met internally and externally, and full compliances to the government and regulatory mandated Quality of Services (QoS).
- Ensure on-going projects are delivered on time and of high quality.
- Perform Incident, Problem and Change Management in accordance with ITIL framework. Ensure the respective backend teams and vendors allocate adequate resources in fault resolution within SLA. Perform post-mortems to.
- Drive incident management and communication to ensure timely response and resolution to service disruption and update to senior management, customer care and regulatory teams. Conduct post-mortem reviews with.
- Identify and formulate operational gaps and challenges into use cases. Explore and deployed successfully various open-sourced tools such as and platforms such as Elastic Stack, Grafana, RANCID, NetFlow, Ansible.
Jul 2016 - Jul 2022
Lead Engineer
- Supervisor overseeing Consumer broadband, and global enterprise NOC- Started exploration of next generation performance monitoring system (SevOne)- Involves in POC and deployment of SevOne- Provides training to front-line customer service agents and technicians on troubleshooting best practices- Assist customer service managers to manage complex cases.
Jul 2012 - Jun 2016
Senior Engineer
- Becoming a team leader in NOC on top of existing Engineer role- In charge of planning shift roster in team- Handles reporting to management for major incidents- Liaise with front line managers to improve customer experience- Involve in projects with other departments that helps to improve operations productivity
Jan 2008 - Jun 2012
Engineer
NOC engineer working 24/7- Monitoring Consumer HFC Broadband network- Incident and Problem Management- Liaising with vendors to troubleshoot complex cases- Configuration of Cisco, Juniper and Motorola network equipment
Dec 2004 - Dec 2008
1 education record
Bryan Cheong education
-
Nanyang Technological University Singapore
FAQ
Frequently asked questions about Bryan Cheong
Quick answers generated from the profile data available on this page.
What company does Bryan Cheong work for?
Bryan Cheong works for Conversant Solutions.
What is Bryan Cheong's role at Conversant Solutions?
Bryan Cheong is listed as Senior Director, Infrastructure and Operations | Procurement of CDN resources at Conversant Solutions.
What is Bryan Cheong's email address?
AeroLeads has found 1 work email signal at @starhub.com for Bryan Cheong at Conversant Solutions.
Where is Bryan Cheong based?
Bryan Cheong is based in Singapore, Singapore, Singapore while working with Conversant Solutions.
What companies has Bryan Cheong worked for?
Bryan Cheong has worked for Conversant Solutions and Starhub.
How can I contact Bryan Cheong?
You can use AeroLeads to view verified contact signals for Bryan Cheong at Conversant Solutions, including work email, phone, and LinkedIn data when available.
What schools did Bryan Cheong attend?
Bryan Cheong holds Bachelor'S Degree, Computer Engineering from Nanyang Technological University Singapore.
What skills is Bryan Cheong known for?
Bryan Cheong is listed with skills including Ccna, Ccnp, Juniper Jncia, Telecommunications, 網際網路協定套組, 網際網路通訊協定, Cisco Systems 產品, and Elk.
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