Bryan Crisp, B.Sc., Chrl Email & Phone Number

Canada

Chicago, Illinois, US

• Reported to CPO and operating at Associate Director level
• HR Business Partner for Canada Senior Leadership Team
• Talent Center of Excellence Lead in Canada including Corporate Talent Acquisition and Talent Management
• Global Talent Lead for Global Talent Management Planning and Execution

Mississauga, Ontario, CA

• Led HR function and reported to CEO and CFO
• Supported various HR start-up requirements including company policy and people culture development, new facility start up, IPO support, Board of Director presentations, health and safety compliance and numerous.
• Supported various IT, marketing, payroll and social media accountabilities given the start-up nature of the business model.[Downsized due to outsourcing of HR Dept as a cost savings measure]

Mississauga, Ontario, CA

• Provided HR leadership support to 23 food court plaza's across Ontario and corporate office personnel including regular in-plaza operations people/HR visits.
• Addressed real-time COVID-19 pandemic matters including contact tracing and plaza shutdowns for sanitizing
• Maintained a keen focus on recruitment planning requirements for commercial project expansion initiatives and seasonal sales hiring.
• Designed and released first ever Employee Handbook, and digitized and automated people processes.
• Plaza brands included Tim Hortons, Burger King, Wendy's, Starbucks, Subway, Popeyes, New York Fries, Extreme Pita, Freshii and ONMarket.[Restructured due to COVID-19]

Mississauga, Ontario, CA

• [PROMOTION from affiliate company, Match Marketing Group]
• Led up to 25 HR professionals in company-wide Strategic Human Capital Management operations for our more than 10,000 corporate, retail, experiential and sales assist employees.
• Supported Fortune 500 client partner programs across North America including Bell, Huawei, Rona, Canadian Tire, Sobeys and retail operations of over 1200 Walmart Wireless locations across Canada and the United States.
• Led HR component of company acquisitions, COVID-19 and various diversity and inclusion initiatives.

Boulder, Colorado, US

• Created and deployed foundational and portable HR policies, programs and people practices for retail, merchandising and experiential marketing practice areas.
• Day-to-day HR leadership support for corporate and front line merchandising, experiential and retail operations teams including new company start up for the national deployment of 85 WOW! mobile boutique for Rogers and.
• Led HR support teams.Match Marketing Group is among North America's leading end-to-end shopper marketing solution providers.

Stellarton, Nova Scotia, CA

• Optimized strategic partnerships with senior Operations and other department leads in support of day-to-day retail store operations of 100 retail grocery stores across Ontario totaling 10,000 employees and $2B in sales.
• Developed and led team of seven through numerous employee relations, team building and change/risk management activities include store openings, closings, and conversions.
• Developed and deployed strategic labour plans to successfully maintain a union-free workplace amidst targeted and sustained activity.
• Improved employee selection, retention and management development through co-development of industry leading interactive interview process and manager-in-training programs.
• Mitigated and defended numerous employment legislation and legal matters.
• Updated, re-branded and re-launched various policies including Employee Handbook.

Miami, FL, US

• [PROMOTION]
• Identified as senior most HR incumbent in Canada after elimination of director role in Canada.
• Canadian Lead and project member for Burger King Corporation’s global restructuring project
• Managed salary, benefits, staff retention surveys, analysis and action planning, salary and wage scales, performance and leadership development review process and company bonus plans Canada-wide
• Maintained regional HR management responsibilities for western Canada

Miami, FL, US

• Managed day-to-day HR for 85 corporate restaurants throughout Ontario and western Canada including on-site employee and management visitations, store compliance audits, people development and engagement, recruitment.
• Key HR contact for 150 franchised store locations
• Improved restaurant staff retention for five consecutive years through above and creation and deployment of Restaurant Staff Development Sessions process – a semi-annual review of restaurant turnover trends, staffing.

Toronto, Ontario, CA

• Managed all aspects of human resources within a multi-site (4), multi-company (3) environment
• Championed Apprentice Training program
• Improved payroll accuracy through effective leadership and development of Payroll Co-ordinator
• Supported company relocation to larger facility and improved employee morale and safety through numerous and ongoing improvements to work area
• Acted as QS 9000 internal auditor and successfully received ISO 9001 certification

Chicago, Illinois, US

Planned, led, organized and supervised employees in a fast paced environment with a focus on superior customer service, restaurant cleanliness and product quality. Management responsibilities included daily cash control and deposits, scheduling, inventory, employee activities, health and safety, employee orientation and training, morale, and daily shift.

B.Sc., Psychology

Certificate, Human Resource Management, Human Resources