Bryan Croteau Email & Phone Number

Passionate about Payments and the Customer Journey!Consumer payments professional, providing strategic leadership and technical consulting at an industry level. Expertise in every aspect of consumer payments including treasury management, product development, processing technology, security (e.g. PCI), regulatory, and operations. Unique ability to understand the capabilities of technology to improve the customer journey. Sampling of Accomplishments- Facilitated the initial design and implementation for the national standard for processing Health Benefit (FSA/HSA) debit cards. Chaired the industry group that brought together retailers, benefit providers, networks, and service contractors to implement a system that would meet IRS imposed regulations within a year.- Incorporated multiple portfolios of payments Software and Solutions obtained through global acquisitions into the core offering at ACI.- Designed and implemented a streamlined PIN-based proprietary charge card program.- Served on several industry groups, including Food Marking Institute's (FMI's) Electronic Payments Systems Committee to bring forward / support legislation, standards, and training to benefit consumer payment innovation and efficiencies

Listed skills include Payment Systems, Electronic Payments, Debit Cards, Payment Card Processing, and 44 others.