Bryan Woo Email & Phone Number

Vancouver, British Columbia, CA

Community Housing Coverage (CHC) is the sector-led initiative from BC Non-Profit Housing Association (BCNPHA) in collaboration with HUB International.Leveraging pooled purchasing power to unlock premium stability for non-profit housing operators across British Columbia, CHC delivers stable and accessible property insurance premiums with exceptional.

Vancouver, BC, CA

• Accountable for internal operations, including:STRATEGIC AND OPERATIONAL PLANNING
• Develops organizational plans and strategies, while driving tactics to meet the expected outcomes
• Tracks and provides reporting on the delivery of organizational plans and strategies
• Plans and capitalizes on new ideas that will expand or improve service offerings and generate additional sources of revenue
• Key member of the leadership and board team that sets the strategic directionFINANCIAL, OPERATIONAL, AND HUMAN RESOURCES MANAGEMENT
• Directs membership renewal and acquisition efforts

Vancouver, BC, CA

As part of the leadership team, I am accountable for developing and implementing strategic partnerships and business development opportunities for the organization, while overseeing marketing, communications, membership, and event logistics. I act as a lead entrepreneur for the organization and play a pivotal role in cultivating external relations with.

Vancouver, British Columbia, CA

• NOTABLE ACCOMPLISHMENTS:
• Grown revenue by 154% to $50 million, increased retention of a quarter million customers to 83%, improved return-on-investment by 248%, and manage an always-balanced department budget of $2 million
• Implemented a “likelihood-to-recommend” feedback system that develops a team that is motivated by service excellence and has resulted in my doubling of stakeholder satisfaction
• Developed an analysis that measures frequency, recency, and growth of client engagement activities to inform communications strategies and has resulted in my increasing of return participation to 90%
• Senior employer representative for two ratified collective bargaining agreements and skillful negotiator of multi-million dollar contracts that are benchmarked to historical data and exceed financial targets

Vancouver, British Columbia, CA

• MARKETING & COMMUNICATIONS
• Implements results-driven marketing campaigns by building segmented cross-channel promotions (exampled by my targeted step-and-repeat digital, traditional, and social advertising pipeline), resulting in my improving of.
• Develops measurable actions to deepen stakeholder engagement (exampled by my building of a responsive net promoter experience), resulting in my doubling of stakeholder satisfaction
• Generates quantifiable marketing tactics aligned to strategic goals (exampled by my executing of targeted digital takeovers), resulting in my growing of the active database by 257%
• Develops press releases, press kits, and media briefs for my local and national media relationships and analyzes coverage to assess impact of my targeted efforts
• Directs CRM strategies and business rules to ensure an accurate and up-to-date databaseLEADERSHIP

Vancouver, British Columbia, CA

• Researched and wrote briefing notes for the CEO on the opportunities and challenges of organizational activities, including mission-aligned strategic actions
• Prepared communications strategies, including risk management, and provided solutions for the CEO to execute
• Demonstrated professional and confidential strategic communications with senior leadership on government policies, programs, and current issues
• Provided CEO communications support throughout the organization and at community events

• Coordinated communication strategies of the BC/Yukon’s Asia Pacific initiatives with participating client small and medium-sized technology enterprises
• Administered inbound and outbound domestic and international trade mission logistics with relevant federal and international government agencies and industry partners
• Delivered industry research and briefs to regional leadership and technology advisors in advance of trade missions, conferences, and industry events
• Maintained transparent communications of trade mission updates with various levels of the department, national office, Minister’s staff, and government