Director - Help Desk And Field Services
Current
Apr 2022 - Present
AeroLeads people directory · profile
Bryan Bailey Email & Phone Number
IT Director - Help Desk and Field Services
at
Ross Stores, Inc.
1 work email found
@ros.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Director - Help Desk and Field Services
Location
Dublin, California, United States
Who is Bryan Bailey? Overview
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Quick answer
Bryan Bailey is listed as IT Director - Help Desk and Field Services at Ross Stores, Inc., based in Dublin, California, United States. AeroLeads shows a work email signal at ros.com and a matched LinkedIn profile for Bryan Bailey.
Bryan Bailey previously worked as Director - Help Desk and Field Services at Ross Stores, Inc. and Sr. IT Manager - Production Services at Ross Stores, Inc.. Bryan Bailey holds Bachelor Of Applied Science, Sound Arts from Ex'Pression College For Digital Arts.
Company email context
Email format at Ross Stores, Inc.
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{first}.{last}@ros.com
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AeroLeads found 1 current-domain work email signal for Bryan Bailey. Compare company email patterns before reaching out.
Profile bio
About Bryan Bailey
In my IT career, I've become accustomed to the demands and rigors of the industry. Whether I'm managing up, down or laterally, my goal is to be a productive partner. I also have a passion for helping others succeed - if I can help, I will!
Listed skills include Windows 7, Management, It Operations, Technical Support, and 39 others.
Current workplace
Bryan Bailey's current company
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8 roles
Bryan Bailey work experience
A career timeline built from the work history available for this profile.
Sr. It Manager - Production Services
Sep 2018 - Apr 2022
It Manager Ii - Production Services
- Managing three blended on/offshore teams handling infrastructure "run" (20 people in total), covering:
- System Administration in all Ross and dd’s stores
- Enterprise SQL support (2000+ individual instances)
- Enterprise Monitoring, alerting and deployment toolsAdditional responsibilities include:
- Change Management approvals
- Incident Management for severity incidents
Mar 2017 - Sep 2018
It Manager - Production Services
- Managing three blended on/offshore teams handling infrastructure "run" (16 people in total). Additional responsibilities include Change Management approvals, Incident Management for severity incidents, ownership of.
- CA Suite: Universal Job Management (JMO)/UIM, NSM/NIMSOFT, ITCM (Client Management), Harvest (Software Change Manager), Service Desk (Ticketing Tool)
- Microsoft SCCM
- Additional Tools: Dell STAT (Software Change Manager), BMC Control-M (Batch Scheduler), HPDM and Email Parsing Tool
Feb 2015 - Mar 2017
It Manager - Technical Services
- Portfolio owner managing and approving all IT production changes for Los Angeles, New York & Boston Buying Office IT environments:
- Ensuring change management process has been appropriately adhered to for all site activities
- Acquiring partnership from key IT leaders to get positive and successful outcomes
- Aligning resources to cover change management activities
- Responsible for communication to leadership regarding the status/completion of each activityManaging IT Operations for Ross' Los Angeles Buying Office:
- Managing day-to-day desktop support for an office of 200+ users.
Oct 2012 - Feb 2015
Syntel Project Lead And Assistant Manager Of End User Support - Guitar Center Ito
Lead a team of nine employees providing desktop support for Guitar Center IT, handling 10,000+ systems at multiple corporate locations, retail stores and offshore. Oversee 75 - 100 calls to the team per day, creating documented cases for each incident. Consistently monitoring tickets assigned to the team to meet the needs of the business within specified.
Oct 2011 - Oct 2012
Aug 2011 - Oct 2011
Support Services Tech I
Guitar Center, Inc.
Member of a team that provided desktop support for Guitar Center IT, handling 10,000+ systems at multiple corporate locations, retail stores and offshore. Responsible for the overall health and viability of a 10,000 unit environment, with a tech/user ratio of 1/2,000. Heavily involved with the initial installation and rollout of Casper Suite to company.
Nov 2010 - Aug 2011
2 education records
Bryan Bailey education
Bachelor Of Applied Science, Sound Arts
Ex'Pression College For Digital Arts
College Prep
Oak Ridge High School
FAQ
Frequently asked questions about Bryan Bailey
Quick answers generated from the profile data available on this page.
What company does Bryan Bailey work for?
Bryan Bailey works for Ross Stores, Inc..
What is Bryan Bailey's role at Ross Stores, Inc.?
Bryan Bailey is listed as IT Director - Help Desk and Field Services at Ross Stores, Inc..
What is Bryan Bailey's email address?
AeroLeads has found 1 work email signal at @ros.com for Bryan Bailey at Ross Stores, Inc..
Where is Bryan Bailey based?
Bryan Bailey is based in Dublin, California, United States while working with Ross Stores, Inc..
What companies has Bryan Bailey worked for?
Bryan Bailey has worked for Ross Stores, Inc., Syntel, and Guitar Center, Inc..
How can I contact Bryan Bailey?
You can use AeroLeads to view verified contact signals for Bryan Bailey at Ross Stores, Inc., including work email, phone, and LinkedIn data when available.
What schools did Bryan Bailey attend?
Bryan Bailey holds Bachelor Of Applied Science, Sound Arts from Ex'Pression College For Digital Arts.
What skills is Bryan Bailey known for?
Bryan Bailey is listed with skills including Windows 7, Management, It Operations, Technical Support, Team Leadership, Mac, Leadership, and Project Management.
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