Bryan Foreman Email & Phone Number

Westport, Wa, Us

Technology Management: Oversee the installation, configuration, and maintenance of hardware and software systems, ensuring optimal performance and security.Network Administration: Manage network infrastructure, including routers, switches, and wireless access points, to ensure seamless connectivity and communication.Technical Support: Provide tier-1 and tier-2 technical support to staff, resolving hardware and software issues promptly to minimize downtime.Training and Development: Conduct training sessions for staff on new technologies, software applications, and best practices to enhance digital literacy and efficiency.Project Coordination: Lead technology projects from inception to completion, including budgeting, planning, and implementation, ensuring timely delivery and adherence to specifications.Vendor Management: Coordinate with external vendors and service providers to procure technology resources, manage contracts, and ensure timely maintenance and support services.Policy Development: Develop and enforce technology usage policies and procedures to ensure data security, compliance, and effective use of resources.Inventory Management: Maintain an up-to-date inventory of technology assets, ensuring proper documentation, tracking, and disposal of obsolete equipment.System Upgrades: Plan and execute system upgrades and migrations with minimal disruption to operations, ensuring all systems are current and optimized.User Support: Assist users with troubleshooting and provide solutions for software and hardware issues, fostering a user-friendly technology environment.

Pacific Beach, Washington, Us

Technology Management: Oversee the installation, configuration, and maintenance of hardware and software systems, ensuring optimal performance and security.Network Administration: Manage network infrastructure, including routers, switches, and wireless access points, to ensure seamless connectivity and communication.Technical Support: Provide tier-1 and tier-2 technical support to staff, resolving hardware and software issues promptly to minimize downtime.Training and Development: Conduct training sessions for staff on new technologies, software applications, and best practices to enhance digital literacy and efficiency.Project Coordination: Lead technology projects from inception to completion, including budgeting, planning, and implementation, ensuring timely delivery and adherence to specifications.Vendor Management: Coordinate with external vendors and service providers to procure technology resources, manage contracts, and ensure timely maintenance and support services.Policy Development: Develop and enforce technology usage policies and procedures to ensure data security, compliance, and effective use of resources.Inventory Management: Maintain an up-to-date inventory of technology assets, ensuring proper documentation, tracking, and disposal of obsolete equipment.System Upgrades: Plan and execute system upgrades and migrations with minimal disruption to operations, ensuring all systems are current and optimized.User Support: Assist users with troubleshooting and provide solutions for software and hardware issues, fostering a user-friendly technology environment.

Pacific Beach, Washington, Us

Durham, North Carolina, Us

Managed daily activities of Client Deskside Support Operations to ensure clients received the support they require. Communicated effectively with management and staff at all levels, including senior executives. • Provided service operations management for multiple clients with large IT support staffs. • Monitored operations to ensure client’s contracted needs were addressed in a timely manner. • Hired and managed employees while performing budgeting and cost management, vendor management, and operational performance monitoring. Managed escalations and continuous improvement.

Durham, North Carolina, Us

Managed service delivery for a diverse group of associates. Provided daily operational guidance. Liaison between a variety of projects, associates, and resources.• Recommended solutions to problems and cost-effective strategies for clients.• Performed risk assessment and mitigation management.• Monitored team members to ensure that project milestones were met and delivered on time.• Designed and executed techniques to enhance productivity and efficiency and reduce risks.

Durham, North Carolina, Us

Provided Tier II/III hardware and software support for remote and internal employees through remote access, phone, or desk side visit. Monitored help desk workload and prioritized work orders.• Created work orders in the SNOW help desk system and dispatched them to appropriate support technicians and IT groups while assessing and escalating serious or unusual problems as needed. • Diagnosed hardware failures, operating system and application issues, and network connectivity. • Provided work order status reports to management. Managed user and phone accounts through Intune and Active Directory. Updated inventory records for end-users and performed diagnostics.

Mount Vernon, Washington, Us

Responsible for hardware and application troubleshooting, virus and malware removal, Windows OS installation and troubleshooting, Microsoft Office troubleshooting, and Windows printing. Managed wireless systems.• Provided Active Directory, DHCP and DNS File System security and management. • Responsible for networking, cabling, firewall management, and switch management.• Worked with a variety of Hypervisors, including Hyper-V and VMware, with Office 365 and Google Apps. • Created and updated technical documentation and IT ticketing systems using ConnectWise.

Us

Responsible for security system design, build, and system administration; switch and router management; and data center maintenance. • Provided cabling and network management, SAN storage management and implementation, and security camera layout and research. • Responsible for Biometric building entry, Bosch control panels research, development, and proof of concept testing, and NVR and DVR systems design and testing. • Troubleshooted IP camera and POE switches, and low voltage and electric security door locks.• Responsible for systems deployment and management as well as Sever design and build.

Arlington, Va, Us

Responsible for Windows OS, Windows Active Directory/OU, Linux, UNIX, VMWARE/ESX, Sun Java Directory, LDAP Server administration, Citrix administration, PLC programming, and Systems integration.• Responsible for Disaster Recovery and backup, procurement, monitoring, Systems integration, Network infrastructure support, Device Imaging, and PPTP\VPN. • Managed hardware configuration, installation, and rollout while providing operational training and system design, integration, planning, and deployment.• Responsible for network, hardware, and software life cycle management, information systems analysis, and infrastructure design and implementation. • Handled Network/Systems administration and reconfiguration, IT/IS project management, system security, hardware and software procurement, inventory control, and testing support.

Buisiness Information Systems

Buisness Information Systems

Business Information Systems