Recently assigned as Quality Management Representative and spearheaded the successful implementation and audit certification for ISO 13485:2016. • ISO 13485:2016 Certification Success: Led the ISO implementation and audit certification in 2023, ensuring compliance with stringent medical device quality management standards.• Zero Major Non-Conformities: Developed and maintained robust quality management procedures, resulting in a flawless ISO audit with zero major non-conformities.Advanced to Supply Chain Supervisor after five years as a Supply Chain Coordinator, acknowledged for contributions to process improvements and operational efficiency.• Led Supply Chain Operations: Supervised a team of supply chain and warehouse coordinators, efficiently managing inventory, procurement, and distribution for over 1,000 SKUs across multiple warehouses.• Reduced Lead Times: Streamlined procurement processes, achieving a 15% reduction in lead times through improved vendor communication and negotiation.• Improved Order Fulfillment: Collaborated with operations and sales teams to ensure on-time deliveries, reducing order fulfillment delays by 10%.

• Optimized Operational Efficiency: Streamlined the preparation of operational plans and HR reports, improving alignment with organizational objectives and reducing turnaround time by 15%.• Enhanced Workforce Management: Successfully collected and analyzed occupational data, leading to better-informed hiring decisions and improved job-role alignment.• Improved Document Processing: Led the management and monitoring of HR documents, reducing errors in time reports and supply requests by 10% through the implementation of systematic checks.• Resolved Technical and Data Issues: Provided timely technical support and identified critical data control issues, implementing solutions that improved document handling efficiency by 20%.• Ensured Compliance and Accuracy: Spearheaded the proofreading and encoding of contract-related documents, ensuring compliance with company standards and reducing document revision time by 25%.

• Budget Management and Project Costing: Collaborated in manpower planning to accurately assess and optimize project costs, supporting budget adherence and resource allocation.• Optimized Reimbursement Processes: Audited and processed revolving fund and field operating fund reimbursements for the In-Kingdom Logistics (IKL) expenses, reducing processing time by 20% and ensuring accurate financial reporting.• Improved Document Flow: Streamlined the preparation, distribution, and monitoring of essential documents (time reports, leave requests, and supply requests), improving overall document handling efficiency by 15%.• Enhanced Technical Support: Provided immediate troubleshooting for software and hardware issues, reducing downtime for colleagues by 25% through prompt resolutions.• Strengthened Data Integrity: Developed systematic data management protocols using MS Office applications, ensuring data accuracy and improving the quality of reports generated for management.• Ensured Compliance and Efficiency: Led the investigation and resolution of data and document control issues, recommending procedural enhancements that improved departmental efficiency by 18%.• Efficient Contract Management: Managed the encoding of revisions for Air Navigation Services contracts, improving document accuracy and reducing processing errors by 10%.• Enhanced Administrative Support: Provided comprehensive administrative support to the Airspace Management and Air Traffic Management departments, ensuring the integrity of job records, contract revisions, and logistics documentation.