Bryan Roper Email & Phone Number

Remote

*Provide individual and marriage counseling to clients with issues ranging from anxiety and depression, family struggles, grief and interpersonal work-related conflicts.*Create treatment plans and progress notes that effectively illustrate the nature and progress for each client.*Use a variety of counseling skills to gain rapport in order to best meet each.

Houston, Texas, United States

*Served as client liaison for a mortgage company serving the greater Houston area*Participated in and facilitated training and presentations for greater Houston area real-estate professionals*Maintained communication with real-estate professionals, and past and current mortgage clients as part of the mortgage team*Facilitated communication between clients.

Cypress, TX

• Provide individual and marriage counseling to clients with issues ranging from anxiety and depression, family struggles, grief and interpersonal work related conflicts.
• Create treatment plans and progress notes that effectively illustrate the nature and progress for each client.
• Use a variety of counseling skills to gain rapport in order to best meet each client's needs.
• Provide grief counseling for major tragedies in Houston and surrounding areas.
• Support and counsel a culturally diverse population.

Houston Methodist West Hospital

• Awarded the prestigious 2017 ICARE Award out of 1,500 employees, recognizing superior employee performance and support of the company’s values.
• Awarded Sunshine Award given by patients for extraordinary service.
• Awarded Shining Star Award for leadership and outstanding interactions with patients.
• Managed the resolution of patient issues as a patient advocate through mediation, counseling and problem resolution. Maximized patient and family satisfaction to ensure a satisfying hospital experience for all patients.
• Advised department heads, physicians and administrative staff of specific issues and trends in service.
• Achieved improved patient satisfaction in a highly stressful environment as the senior patient liaison responsible for providing visitor care and service in a large hospital and its related long term acute care facility.

Houston, Texas

• Provided adult, child and group counseling sessions dealing with emotional, social and developmental issues.
• Created an environment that enhanced communication using interpersonal skills to support and encourage clients.
• Developed treatment plans for clients that focused on the goals established in each session.

The Woodlands, Texas, United States

Worked for Aon Hewitt (NKA Alight Solutions) and supported employee/client services regarding benefits and handled complex client escalations and report analyses

Houston, Texas

• Managed employee relations for a multi-campus school with more than 60 teachers.
• Created social skills groups for children in classes with varying degrees of social and cognitive abilities.
• Coordinated events and meetings between Parent Teacher Organization and professional groups.
• Developed and implemented curriculum, activities and retreats for the Youth Ministry Department.
• Delivered weekly speeches and presentations to the youth and volunteers in a 4,000+ member church.
• Created and administered leadership training for staff and volunteers.

Houston, Texas, United States

*Participated in comprehensive training program for aspiring store operations managers *Participated in leadership development curriculum *Rotated through a variety of store locations to learn store operations

Bachelor Of Business Administration (Bba), Business Administration And Management

Master Of Arts (M.A.), Mental Health Counseling/Counselor

Master Of Arts In Counseling, Counseling Psychology