Bryan Driscoll work email
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Bryan Driscoll personal email
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I am fortunate enough to lead a team of amazing individuals in the Workforce Management space. Our goal is to ensure that our customers are seeing the true value of their products and relationships with UKG. We strive to create raving fans out of our customers each and every day. I do my very best to lead by example, and ensure that my team is taken care of above all else.
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Manager, Customer SuccessUkg Oct 2024 - Present -
Associate Manager, Executive Relationship ManagementUkg Oct 2022 - Oct 2024
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Executive Relationship ManagerUkg May 2022 - Oct 2022
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Sales ExecutiveUkg Apr 2019 - May 2022(Kronos/Ultimate Software Merger) West Coast Sales Executive, focusing on Workforce Management and Scheduling Solutions for the Public Sector. Successful experience selling both SaaS and On-Premise solutions to all branches of Public Sector.Was chosen as the recipient of the "Commitment to Success" award by my Division peers. Showing my dedication for my customer base and UKG business goals.
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Regional Sales Executive Public Sector WestKronos Incorporated Nov 2019 - Aug 2020Lowell, Ma, UsWest Coast Sales Executive, focusing on Workforce Management and Scheduling Solutions for the Public Sector. Successful experience selling both SaaS and On-Premise solutions to all branches of Public Sector. -
Signature Customer Success ManagerKronos Incorporated Jun 2018 - Nov 2019Lowell, Ma, Us•I represent the Signature Level of Customer Success, which handles Multi-National accounts with the highest level of ARR within Kronos.•Act as the key advocate for my customer portfolio with a focus on increasing adoption, ensuring retention, overall satisfaction and reducing churn.•Work to establish and maintain mutually beneficial relationships with the customer executive sponsors as well as key roles in the organization to gain a 360-degree view of the customer’s use cases, satisfaction, and value perceived from Kronos.•Gain and maintain knowledge of the customer's key business objectives and provide valuable insight into how to use the Kronos suite of products and services to achieve those goals•Provide guidance and best practice identifying optimization opportunities specific to the customer's industry.•Advocate for and represent my customer’s interests to all areas of Kronos. Proactively identify and suggest resolutions for any customer issues as they arise.•Understand, discuss and measure return on investment based on products currently leveraged and act as my customer’s trusted advisor on how to continually improve upon that.•Prepare and conduct regular Executive Business Reviews with my customers, including relevant content and participants to help advance the customer’s business goals and objectives.
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Solution ConsultantKronos Incorporated Sep 2016 - May 2018Lowell, Ma, UsConsulted my services for the WorkForce Telestaff product, an advanced scheduling solution primarily used by customers of the Public Sector Vertical. As a Solution Consultant my responsibilities are as follows:-Fully assess and understand the business practices of each of my customers. This allows for a fully customizable solution that ensures a valuable outcome to the customer's specific needs.-Manually configure the flagship product to ensure that all needs and business practices are being met in an efficient manner. -As a Solution Consultant, I get to co-lead integration with various other Payroll and Time Management products such as Workforce Central, Workforce Timekeeper, Firehouse, ADP, etc. This entails building interfaces, assessing the business practices for the integration, unit testing, and final deployment.-An example of the projects I have successfully implemented Domestically include; Kentucky State Fair Board, El Paso Police Department, Contra Costa Youth Correctional Facility, Hillsboro Police Department, Hillsboro Fire Department, Orange County Sheriff Department.-An example of the projects I have worked on Internationally include: Kenora District Services Board, City of Hamilton EMS, GEO Australia Prison Group.
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National Account ExecutiveDirect Pack, Inc. May 2014 - Jan 2017Azusa, Ca, UsManaged and maintained successful relationships with key accounts that totaled over $55M ARR. My role as an Account Manager was entirely customer facing at the C-Level and included the following responsibilities:-Grow and maintain relationships with nationwide chain accounts such as Del Taco, BJ’s Pizza, Albertsons and The Cheesecake Factory.-Driving growth on upselling product development and modification to ensure a greater adaptability of the product through pre and post launch. Gathering feedback from launched projects to effectively see an increase of end user adoption and engagement.-Collaborate with national chain accounts to expand on their current offerings to maintain their business objectives. This includes forecasting and deploying new product features and enhancements.-Awarded 2016 Manufacturing Supplier of the Year for our partnership with Del Taco. This award represents the value of customer service, responsiveness and support during critical project launches.-Designed, implemented and launched to market a custom product to drive sales for a national food processor using industry expertise. -Year over year increase in sales of 1.8 Million dollars, or 118% growth, on Managed Accounts for fiscal 2015.
Bryan Driscoll Skills
Bryan Driscoll Education Details
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Iona UniversityBusiness Management
Frequently Asked Questions about Bryan Driscoll
What company does Bryan Driscoll work for?
Bryan Driscoll works for Ukg
What is Bryan Driscoll's role at the current company?
Bryan Driscoll's current role is Customer Success Leader.
What is Bryan Driscoll's email address?
Bryan Driscoll's email address is bd****@****inc.com
What is Bryan Driscoll's direct phone number?
Bryan Driscoll's direct phone number is +171455*****
What schools did Bryan Driscoll attend?
Bryan Driscoll attended Iona University.
What are some of Bryan Driscoll's interests?
Bryan Driscoll has interest in Human Rights, Environment, Arts And Culture.
What skills is Bryan Driscoll known for?
Bryan Driscoll has skills like Retail, Higher Education, Powerpoint, Research, Public Speaking, Student Affairs, Microsoft Office, Event Planning, Facebook, Teaching, Microsoft Word, Microsoft Excel.
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