Bryan Emery Email & Phone Number

Sacramento, Ca, Us

Sacramento, California, United States

Sacramento, California, United States

• Perform clerical and administrative duties which include phone/written inquires about Department of Rehabilitation (DOR) Disability Access Services (DAS) and DAS training from state employees, small businesses, employers, and the public/stakeholders. • Act as Attendance Coordinator for Disability Access Services staff assuring all timesheets are reviewed, and completed. • Maintains offices duties which include processing incoming/outgoing US mail, process invoices, payments and receipts, as well as printing, copying, logging files, scanning physical files to Adobe Acrobat as pdf for DOR records, • Provides support for division hiring and on boarding duties. • Provides analyst duties with training coordinator with training support for general functions such as generating training accounts, contract accounts, analyst duties, registration for training courses generated from Microsoft Excel database. • Bids and orders supplies while maintaining inventory log, procurement, and invoices for Division (DAS).

Sacramento County, California, United States

-Hired to assist with filing COVID disaster claims during the pandemic.-Ability to help the people of California with unemployment claims, and assist customers in crisis rejoin the workforce.-Demonstrated ability to work with management as a team, build relationships, and maintain customer accounts with minimal supervision.-Claim analyzation, and provide excellent customer service to claimants of California by answering detailed questions, verifying identification, submitting determination alerts, and assisting in filing claims.-Proficient in Microsoft Word, Outlook, PowerPoint, Excel, as well as Sharepoint, web based training programs, Webex, Adobe, and MicroSoft OneNote to keep organized and reference material for answers to clients. -Pay particular and meticulous attention to detail in operations involving claims for clients and customers.-Filing claims to appropriate person and use decision making skills to pass on, schedule phone interviews, or close out claims.*Two year contract ended on October 1, 2022.

San Francisco Bay Area & Shenzhen, China

-Importing profitable, marketable clean energy products and air purification products through online marketplaces. Went to Shenzhen, China to network with manufacturers to purchase container of filters, process payments with Bank of Shenzhen, clear Chinese and US Customers from Port of Shenzhen to Port of Oakland/Long Beach, utilize forwarders to ship containers by truck to warehouse.-Business to Business (B2B) sales development, customer retention and follow up (Salesforce), FBA (Fulfillment by Amazon), eBay, SEO strategies, social media, and online marketing/website administration.-Work from home business.-Used independent management and customer service skills to effectively conduct business through use of online business tools such as Salesforce, CRM, ACT!, email, SEO marketing strategies, and telecommuting.-Drive sales and effectively manage business for bottom line profits and dynamic business & computer systems ranging from internet marketing to customer service, 1 and 2 call close, and overall management of business.-E-commerce online business with eBay and Amazon selling B2B sales to energy saving air filter purification products.

Sf Bay Area & Sacramento

(Solar Energy, Windows, & Kitchen/Bath Remodeling)-Currently a licensed CSLB In Home Sales Person, I worked in the home improvement industry for Home Depot over the years developing sales and marketing skills. -Assist management team in training procedures and field training. -Present products to clients in home by using excellent presentation skills and expertise in answering detailed questions with minimal support in person and through the telephone. -Implemented excellent office skills by using Microsoft Word, Excel, computer, printer, copier troubleshooting and excellent contract executing/analysis. Used interpersonal skills to assist and train employees with customers.

Monterey, Ca, Long Beach, Ca, Walnut Creek, Ca

-Leading manager of all human resources, training, administration, recruiting and new hiring, conduct group interviews, conduct interviews with qualified applicants, interview prospective employees, direct applicants into appropriate and qualified job positions. -Create, maintain, and administer all human resources paperwork, and training documentation.-Implemented QA reports in compliance with California State Health Department requirements. -Used interpersonal skills to efficiently run a multi-million dollar restaurant with over 50 employees. -Assess and maintain labor costs, store costs, food/inventory purchasing, and all sales reports/forecasts.-Began as a server and worked my way up to management in 2003.