Bryan Ennis, Cissp, Itil (Retired) Email & Phone Number

Greater Philadelphia Area

Serve as Global Director of IT, Tricare Overseas Program, directly reporting to the CEO. Direct the design, development, compliance, and run capabilities of IT to ensure requirements of InternationalSOS Government Services. Advise the CEO on innovation and technology vision for the strategic application of emerging technologies to be integrated and introduced to support business goals and objectives. Assess current state, desired capabilities, and opportunities for impact. Build strategy-enabling achievement of business growth plans, improve speed to market, and develop strategies to reduce operating expenses. Develop and implement IT policies and procedures, disaster recovery solutions, and business continuity plans. • Lead a team responsible for compliance, development, infrastructure, and operations solutions based on business and client requirements in alignment with NIST standards and IT infrastructure including network and security, telecommunications, audit and compliance, and infrastructure applications. • Successfully completed the contract transition in projects at a $3.6M budget, delivering 18 projects on time and under budget by $950K. • Designed and implemented multiple infrastructure improvements including RSA multi-factor authentication to reduce end user account issues while delivering enhanced security. • Led a diverse team of Software Developers and Architects in the development and technology adaption using Agile software development methodologies. • Actualized dual SAN upgrades to support production and disaster recovery infrastructure. • Upgraded MS infrastructure including Exchange 2010, Windows 2k3 shutdown, and Active Directory 2008. • Implemented business process outsourcing partnerships with domestic and offshore providers for multi-vendor application development sourcing strategy.

Trenton, Nj

● Maintained the highest client satisfaction while delivering scalable, high value technology solutions to address complex business needs.● Lead a PL/SQL development team responsible for delivering ETL, data intelligence, and databases within aggressive timelines and on budget.● Established an IT billable process allowing development and operational teams to charge back time to clients generating new IT revenue streams● Reduced operating expenses over $300,000 for three consecutive years by negotiating vendor contracts and sourcing new vendors● Implemented a technology upgrade including server, network, and infrastructure upgrades providing increased performance utilizing a smaller footprint and providing a 20% savings in datacenter costs.● Successfully completed large scale projects within budget and project timelines including wide area network MPLS implementation, Telecom upgrade to Voice over IP (VOIP), multiple server infrastructure improvements, and SAN upgrade/replacements.● Implemented a centralized monitoring and alerting infrastructure to ensure IT is exceeding the company’s expectations for performance and continuous improvement.● Highly experienced with auditing, meeting and exceeding the expectations during ISO, Security, PCI, and client audits. ● Decisive and entrepreneurial with demonstrated ability to create collaborative partnerships, re-establish profitability, re-engineer processes and re-tool infrastructure to promote and support accelerated growth.● Plan, coordinate, direct, and design all operational activities of IT Operations, as well as provide direction and management of the IT services vendors that provide outsourced support to the company’s business information systems.● Responsible for all data security policies, procedures, and auditing to ensure IT is meeting both the company’s and the clients’ data protection requirements.● Extensive vendor management and contract negotiation skills.

Director Global IT Operations

● Member of a cross-functional team responsible for development and implementation of web, database, and intranet products.● Define and communicate project milestones, service level agreements, and resource allocation to executive team, department leads, support staff, and end users.● Develop bid requirements for all hardware and software upgrades, review submitted proposals and recommended selection to executive committee based on selection criteria.● Authorize and oversee the deployment, monitoring, maintenance, and support of all hardware and software based on business needs.● Develop and implement all global IT Systems policies, practices, and procedures, including those for security, disaster recovery, standards, change management, incident management, and service provision moving the organization forward utilizing the ITIL framework.● Managed three production data center moves within US and UK resulting in zero client impact to the business and on budget.● Responsible for the management of multiple outsourced environments including service level agreements, escalation, and contracts. ● Designed and implemented a global backup strategy that guaranteed all servers are archived on a daily basis using spectra Logic tape libraries and Veritas Netbackup.● Integrated mail services designing a global email strategy for PR Newswires US and UK divisions.● Implemented disaster recovery solution, which included email, web, database, and document flow systems.● Design and review system architectures. Working closely with development teams from the initial design phase of the project through the release of the product. Insuring that the product meets company standards and the project is properly and completely documented.● Oversee global IT team with staff members located throughout the US and UK. Provide regular performance reviews and assist team members with training and career growth.