Director Of It
New York City Metropolitan Area
Led a digital transformation to optimize IT operations and create a self-sustaining, automated IT department with an integrated and secure ecosystem of platforms and applications.Infrastructure- Overhauled siloed infrastructure across 100+ spaces, improving management of a $20M real estate portfolio and enhancing network, security, telecom, and AV experiences for artists and stakeholders.- Redesigned infrastructure for remote locations like ChaNorth and upstate NY, minimizing downtime and cutting telecom costs by connecting all sites to HQ.- Migrated corporate services to the cloud, reducing maintenance costs, improving uptime, and enabling better services for corporate management and artists.- Secured partnerships with Apple, Google, and Microsoft to fund new technology solutions, ensuring cutting-edge infrastructure for the next 20 years.Software- Secured $500K funding to overhaul ERP systems, unifying platforms for funding, real estate, documentation, CRM, and event management, improving data flow and program efficiency.- Automated employee onboarding with Mobile Device Management, enabling seamless hybrid Windows/Mac environments and multi-platform support for Google, Microsoft, and Apple apps.- Integrated AI for real-time data indexing, eliminating the need for email chains to retrieve COIs and other documentation.Cybersecurity- Implemented password management and proprietary SSO for secure, single-account access across platforms, reducing human error risks.- Deployed advanced data/app/email filtering to eliminate spam, phishing, and security threats.- Optimized permission management for streamlined access to sensitive data and improved workflows.- Strengthened compliance, redundancy, DLP, encryption, audit trails, and crisis management eliminating data breach risks.Human Impact- Launched computer literacy and digital art programs, offering Google certifications to train and create IT career opportunities for low-income communities.