Bryan Freisinger Email & Phone Number

Cottage Grove, Mn, Us

Eagan, Minnesota, Us

St Paul, Minnesota, Us

Provide System Administration for our employees.Provide Network Administration (Unifi) for the CBP business office and warehouse.Provide endpoint deployment, peripheral support, and implementation.Provide end user support.Provide ERP(Netsuite) support including report creation, inventory maintenance, user maintenance, and template/workflow editing.Provide CRM(Salesforce) support, which also includes report creation, user maintenance, and troubleshooting.Utilize Celigo Integrator to maintain and troubleshoot data flows between CRM and ERP platforms.Administer company VoIP.

• Worked with a transition team to transition Family Innovations, a locally owned Mental Health clinic group, into a partnership with LifeStance Health.• Transitioned ~150 Psychologists, LMFT’s, support staff, and administration to a new EHR platform, working with the LifeStance team to data map and export information from Family Innovations’ legacy EHR. Worked with a clinical team to determine best practice in workflow development and adoption of the new EHR platform.• Coordinated the transition to a new external managed IT company to provide new user endpoints, Office 365 accounts, network infrastructure, and peripheral equipment to ~150 employees in 8 clinics in Minnesota and western Wisconsin. • Provided IT helpdesk support to users (account maintenance, user support, general IT needs, network troubleshooting).• Administer and manage the organization’s VOIP system (8x8)• Administer and manage the organization’s printer complement with CBS• Vendor relations management with multiple ISP’s, 3rd Party applications for reception, kiosk, etc.• Administer and manage the organization’s telehealth platform (Zoom).• Deploy equipment and provide user training when applicable.

Roseville, Mn, Us

• Created requirements across multiple departments for Electronic Healthcare Record Platform. Developed improved workflow to gain operational efficiencies. Leveraged SSMS for table updates and month end closing reports. Worked with clinical departments to create varying clinical assessments used by infusion nurses, pharmacists, dietitians, and respiratory therapists.• Implemented new Enterprise Resource Planning (ERP) platform (NetSuite), financial forecasting solution (Prophix), Accounts Payable solution (Mineral Tree), and expense reporting solution (Concur). Partnered with the finance team to configure and integrate software to the existing payroll system (UltiPro).• Vetted and implemented electronic signature platform (DocuSign) across multiple departments and subsidiaries. Partnered with department teams to develop workflows, which increased the efficiency of document completion and reduced the time required to obtain signatures compliant with HIPAA regulations. Created wide range of templates: prescriber order signatures, home patient agreements in 4 languages, medical study consent, statements of medical necessity, and HR documents.• Worked as a catalyst to leverage Zoom for telehealth visits. Gathered requirements across all clinical departments, as well as created job aids and instructional placards for the families and caregivers of patients served. Managed user access enabled SSO for ease of authentication and managed the installation of the Zoom calendar extension in the MS Outlook and Google Apps environment.• Liaison between eight leading Health Care facilities (eg. Mayo Clinic, Fairview Health Systems, Hennepin County Medical Center, Gillette Children’s Hospital) to administer and manage user access across their multiple departments to the Epic, Cerner, and E-Clinical Works electronic healthcare record platforms.• Partnered with the clinical team to create a world class simulation lab for students and new hires.

Roseville, Mn, Us

• Delivered home care nursing setup and management of laptops, cell phones, EHR accounts, and internet hotspots.• Transitioned field staff to accessing EHR, charting via Citrix using Chromebooks and provided EHR training for clinical staff and remote field nurse support.• Provided Tier 1 Helpdesk support for internal employees.• Managed hardware, peripherals, and printer usage for ~150 staff.• Deployed and managed software images via Dell Kace agent.

Bachelor'S Degree, Information Technology

Associate Of Arts And Sciences - Aas, Repiratory Therapy