I am a Customer Service Representative with holistic knowledge in interacting with customers to provide information about an organization’s products and services, processing quotes and orders, etc. I am also experienced in coordinating with stakeholders regarding company mattersExcellent level of listening, speaking, reading, and writing in both English and Spanish.Positive outlook, work ethic, self-starter, ownership, excellent attention to detail, effective time management, interest in learning and drive to succeed.Strong customer service, great empathy, and the ability to focus on good results for both the company and the customers.Proficient in computer usage which includes but is not limited to ACSR, Cisco Finesse, Cisco Jabber, Microsoft Office, Microsoft Teams, Oracle, Sales Force, TMD, and other applications related to customer service, quotes and order entry.