Bryan Geiger Email & Phone Number

San Marcos, TX, US

Rolling Meadows, IL, US

• Assist in the creation of a Business Relationship Management Program and Support a Major Division as the Business Relationship Manager.IT Business Partner Lead (Business Relationship Manager) (2022 to Present)
• Lead Business Improvement discussions on Communication challenges.
• Lead Business Improvement discovery on ITSM challenges.
• Lead Business Improvement discussions on Capacity Management.
• Drive Strategic discussions on business needs and requirements.

• Provide VP Level leadership to the business and direction to the IT Team to improve the Enterprise IT services for a growing Grocery Store Chain. VP of IT (Consulting) (2016 to Present)
• Provided strategic direction on Technology decisions on multiple business processes and needs.
• Provided network design and implementation for 14 New stores and a warehouse. This included a backup satellite services for all stores and a new VPN system connecting all stores to the corporate offices.
• Upgraded network systems at 4 existing stores.
• Provided M&A support of network and POS systems for 8 acquired stores.
• Provided leadership and technical support on technology improvements for POS systems supporting store operations.

Linthicum Heights, Maryland, US

At Versant Health, I advanced from network operations center manager to network and telecom director prior to heading infrastructure services in my current role. While overseeing operating and capital expense budgets, I also build effective processes and expand the capabilities of infrastructure services. In response to the COVID-19 pandemic, I have.

Lindale, US

Successfully lead the Network Operations Center start up effort. Lead the discovery process to engage a 3rd party IT support team.

Rockville, MD, US

In this operations role, I led strategic and technical initiatives for Bethesda.net infrastructure network and systems engineering operations staff. As I directed the integration of services with AWS, I engaged with third-party vendors to communicate and escalate support issues, while handling these cost reduction, contract, and customer experience.

I oversaw strategic, operational, and technical initiatives for Giganews network systems administrators and support operations staff. I negotiated colocation facility real estate contracts and transit and transport connectivity, as well. While I monitored capacity across all networks and systems and managed operating and capital expense budgets, I led the.

Carlsbad, CA, US

• Successfully managed the project to relocate the NOC to a new facility to meet growing scalability and sustainability requirements.
• Successfully negotiated the lease for the new space to relocate the Network Operations Center.
• Designed the New NOC floor plan and evaluated needs o the team to determine additional equipment requirements of the new facility.
• Reorganized the NOC Team to better align with Operational needs.
• Successfully delivered clear team and individual job duties that position the NOC to meet the customer's’ expectations.
• Evaluated the operational resource needs of the day to day operations that ultimately lead to the hiring of 10 additional staff members.

New Braunfels, TX, US

• Engaged to provide strategic and technical leadership to GVTC Operations staff. Also engaged to provide Senior Management and Board of Directors insight to the daily operations though reports and presentations.My.
• Invited and attended a meeting with FCC Chiefs in D.C to discuss the primer document.
• Helped draft an Engineering primer document for the FCC on Broadband Management (Net Neutrality).
• Chairman of the Emergency Operations Team, tasked with running the company in a disaster situation.
• Voting Member of the Project Management Steering Committee, tasked with improving our Project Process and Governance.
• Assisted in the stabilization of Network Operations Center through Continuous Process Improvement.

US

Lead, Mentor and Minister to the greatest resource a church has its volunteers. Also responsible for Front-line Ministries, (greeters and ushers and hospitality). As a volunteer, I also lead the Men's Ministries.

Austin, TX, US

• Engaged to provide strategic, operational and technical leadership to Trillion Operations staff in a critical Austin, TX Network Operations facility and Field Operations.
• Successful part of the integration team for site selection and deployment of wireless towers on school property to build effective wireless mesh network to support school districts resource needs.
• Successfully lowered MTTR from >72 hours to <12 while continuing to improve our customer relations.
• New SOP’s and Processes helped drive the daily open case numbers from 150 to 40 per day.
• Assisted in the stabilization of Network Operations Center through Continuous Process Improvement and the development of new Standard Operating Procedures.

London, GB

• Act as liaison between senior technology managers across the IT organization. Provide a bridge to communicate effectively among numerous IT groups
• Assist in stabilizing the newly developed Data Center of America's (DCA, Austin, TX)
• Assist in the project management team in the successful migration of 14 Lottery Systems from state based locations to the consolidated Data Center in Austin.
• Responsible for coaching and mentoring operations staff
• Advise senior management regarding IT tools and ITIL process implementation
• Lead Incident Management providing an interim solution for managing incidents based on contractual penalties. Responsible for decreasing resolution time and providing more accurate and detailed information for critical.

London, GB

Senoir Network Engineer (Satellite Network Hub )

Successfully owned and operated a commercial satellite installation and service company. Completedover 25 new projects in the first year of business. Supervised multiple contractors while managingtimelines for the completion of projects. Maintained several service contracts with national technicalsupport vendors to provide 24/7 coverage in Central.

Englewood, CO, US

• Successfully managed all projects to deploy new or upgraded equipment to 14 locations in my region.
• Successfully researched, identified, selected and negotiated new locations for 10 new local pops and 10 existing sites; including lease, power network connectivity and tower access for RF antennas systems.
• Provide site surveys to all new install locations to provide the most optimal placement of RF equipment
• Coordinated all new installs including organizational and geographical designs.
• Overall responsibility for the maintenance of all radio frequency (RF) components
• Proactively monitor and troubleshoot any issues

Charlottesville, Virginia, US

• Overall responsibility for the maintenance of the Observatory (electronic) and all related support resources (facility maintenance)
• Provide management with routine site performance reports
• Proactively monitor and troubleshoot any issues
• Provided technical assistance to other VLBA locations (phone, travel)
• Assist in other research activates (JPL GPS research, NASA Cassini Spacecraft)

Arlington, Virginia, US

29Y10P Satellite Communications Systems Repair. Also Airborne (jump) qualified.Stationed at Ft.Jackson, Ft Gordon, Ft Benning, Sinop Turkey, Ft Bragg.

Bs, Eet

Leadership Skills For Managers Certificate Program

Education record