- Manage the annual Delaware SREC Procurement program, overseeing the solicitation and selection of winning solar systems.- Coordinate the execution of 20-year SREC contracts with residential and commercial solar energy generators.- Ensure compliance by registering systems in PJM-GATS and managing monthly meter readings and SREC creation.- Facilitate the delivery of SRECs to Delmarva Power, ensuring timely payments to generators.- Maintain program success by balancing competitive pricing with a sustainable solar installer ecosystem.

Common Change is committed to empowering individuals to pool resources with people they know, to share with people they love and care about. Common Change has developed a free web based application that allows groups to seek out and address needs in the community in a way that emphasizes relationships over transactions. Responsibilities:• Assist Common Change in providing and improving a software platform which allows neighbors, churches and corporate charitable giving programs to pool money with people they know to share with people they care about• Founding and coordinating local North Carolina groups in creating micro foundation accounts to collect funds and distribute to neighbors in need• Manage monthly QuickBooks reconciliation• Developing and documenting finance procedures

M-RETS Inc. is a nonprofit organization based in Minneapolis, operating North America's most expansive environmental attribute tracking platform. We are at the forefront of sustainable energy and committed to driving innovation in the renewable energy market.Key Responsibilities:- Lead and develop customer engagement and support teams- Create a cohesive customer experience strategy aligned with the organization's objectives- Analyze customer data to improve customer experience and satisfaction- Engage with key customers to build strong relationships- Collaborate with Sales and Marketing to ensure a consistent and excellent customer journey- Manage customer complaints and issues, ensuring swift resolution- Run the day-to-day operations for Renewable Energy (REC) and Renewable Thermal (RTC) programs- Manage RFP responses for new state and provincial renewable fuel standards, greenhouse gas programs, and clean heat programs

- Develop and manage the technical operating documents in coordination with the software development and product teams- Manage the customer support team in the verification of account/generator registrations; review of generator data feasibility; and RPS compliance reporting - Work with QA team and product owners to provide detailed feedback on bugs and new feature requests from M-RETS users- Manage the publication of user documentation and training

Rhode Island Renewable Energy Standard• Provide subject matter expertise on Renewable Energy Tracking Systems • Review quarterly fuel mix reporting to ensure compliance with the Renewable Energy Act (810-RICR-40-05-2)Illinois Adjustable Block Program• Assist in launching, managing, and running the Illinois Adjustable Block Program to assign Renewable Energy Contracts to pay Illinois Stakeholders an incentive payment for installing new solar systems in Illinois• Creating internal guidelines to ensure administrative processes were conducted in accordance with state requirements and plans• Providing training webinars for public stakeholders• Providing excellent customer and technical support to Illinois vendors, customers and State RegulatorsConsumer Protection Team and Customer Service Support• Provide technical support and Program Guideline guidance to Approved Vendors, installers, and customers• Guide customers in reporting consumer complaints• Work with Approved Vendors and Installers to address complaints with their customers to reach acceptable outcomes for submitted complaints

• Providing excellent administration, customer and technical support to various US State Sponsors and emerging international market project developers for renewable energy (REC) and carbon offset registry systems • Serving on the new infrastructure development team writing RFP responses • Managing the entire development lifecycle: a) liaising with stakeholders to set priorities and translate statutory requirements into software functionality; b) writing work plans and design documentation using various change management tools within the Agile framework; c) overseeing development and QA testing; and d) supervising production releases • Authoring interface control documents and serving as the manager of registry data integration • Liaising with state and federal regulators in the verification and analysis of data including emissions, generation, energy efficiency and load• Obtaining and uploading Continuous Emissions Monitoring (CEMS) data from the EPA and verifying emissions data tracked in registries in compliance with the Clean Air Act• Leading regular training and stakeholder meetings for renewable energy programs across the US• Working on contract and MOU negotiations with registry clients to achieve win-win results• Providing leadership and oversight to junior administrators and operators in registry protocol and excellent customer service• Designed, authored and implemented the migration of all product user guides to an indexed and searchable ZenDesk platform

• Performed administrator services for APX's renewable energy and carbon offset registries including the New England Power Pool’s Generation Information System (NEPOOL GIS), the Midwest Renewable Energy Tracking System (M-RETS), Michigan Renewable Energy Certification System (MIRECS); Western Region Electricity Generation Information System (WREGIS); the North American Renewable Registry (NAR); the Gold Standard Carbon Offset Registry and the California Climate Action Registry’s Reserve• Provided support to all registries with regular system testing and oversight of registry change control• Worked with state and federal regulators in the verification and analysis of data including emissions, generation, energy efficiency and load• Managed financial tracking and invoicing for multiple registries

• Founded nonprofit organization, developed its budget and performed regular financial tracking and funds management • Incorporated for-profit café to create jobs in the local community• Networked with neighborhood leaders and local organizations in community development activities, local education programs and emergency preparedness activities. Our efforts resulted in the recruitment of over 200 volunteers from the local community• Worked with local government to establish recycling and energy/water conservation programs • Achieved the first Alameda Green Business Award (2008) as a direct result of my leadership in establishing and meeting milestones in energy efficiency, water conservation, waste reduction and educational outreach

• Spearheaded an inter-agency team to revise California’s Regional Oil Spill Contingency Plan in compliance with OPA90 requirements. The revisions comprised the inclusion of September 11th policies and laws; updated regional policy such as the Dispersant-Use Policy and the Programmatic Agreement on Protection of Historic Properties and Cultural Resources; and technical revisions including grammatical errors, broken links and an outdated numbering system• Worked closely with state and federal program administrators and scientists to review regulatory and scientific literature to include best practices in regional and area planning• Served on Pacific Area Incident Management Assist Team; training and deploying to Oil Spill Incident Command Post positions including the Resources Unit Lead and RRT Liaison • Assisted the Coast Guard and Environmental Protection Agency Regional Response Team Co-chairs to plan regular inter-agency and international committee meetings• Coordinated logistics for regional and area response planning meetings and prepared subcommittee presentations for executive level staff on Region 9 response activities• Maintained relational ArcGIS databases for Coast Guard oil spill response planning

• Processed Environmental Impact Statements and collected comments from bureau staff on projects located on public land to ensure compliance with National Environmental Policy Act (NEPA)• Mapped hazardous waste sites on public lands for Regional Response Team (RRT) activities • Coordinated logistics for inter-agency public affairs and U.S.-Mexico delegation meetings• Gathered data on natural, cultural and archaeological resources at risk from oil and hazardous waste release incidents• Logged USCG pollution reports and oil spill statistics