AeroLeads people directory · profile
Bryan Gray Email & Phone Number
Chief Commercial Officer (CCO)
at
TLCx
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Chief Commercial Officer (CCO)
Location
Greater Philadelphia, United States, United States
Company size
Who is Bryan Gray? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Bryan Gray is listed as Chief Commercial Officer (CCO) at TLCx, a company with 543 employees, based in Greater Philadelphia, United States, United States. AeroLeads shows a matched LinkedIn profile for Bryan Gray.
Bryan Gray previously worked as President, Financial Solutions at Alorica and Senior Vice President, Client Solutions - Banking, Fintech & Payments at Alorica. Bryan Gray holds B.S., Management / Marketing from Rutgers University.
Company email context
Email format at TLCx
This section adds company-level context without repeating Bryan Gray's masked contact details.
TLCx
Review company-level records connected to Bryan Gray before choosing the right outreach path.
Profile bio
About Bryan Gray
Fortune 500 growth creator that propels customer revenue generating ecosystems, value-based commercial partnerships, and Win Team leadership that deliver target market expansion -- infusing fresh perspectives, leveled up with deep operations and financial acumen. Orchestrator and builder of global multi-industry strategy, customer care, digital, operations and consulting teams increasing market share, and net promoter scores (NPS) that optimize profitable revenue. My core passion is to apply technology focused approaches to advocate for client partnership growth aligning client, company and stakeholder strategies that increase shareholder value. I AM ADEPT AT: - identifying and growing new diversified clients- creating customer care and relationship teams- elevating net promoter score strategies- identifying and penetrating target vertical markets- creating executive level global client solutions teams- transforming and leading sales ecosystems- integrating digital and AI technologies- optimizing commercial partner relationships- aligning client customer care spend strategy- elevating client health- owning and driving P&L top line and costs- executing operations delivery and KPI attainment- private equity operating team engagement
Current workplace
Bryan Gray's current company
Company context helps verify the profile and gives searchers a useful next step.
Tlcx
8 roles
Bryan Gray work experience
A career timeline built from the work history available for this profile.
President, Financial Solutions
CurrentCharged with and successfully created materially elevated market and brand position, sales team, and integration engine for entrepreneurial sized banking and capital markets specialty unit within the structured finance loan servicing space. Handling $75 B in AUM backup and primary loan servicing of customer care and consumer relationships. Led new logo.
Sep 2023 - Present
Senior Vice President, Client Solutions - Banking, Fintech & Payments
Grew to $500 M + and 11,000 FTE customer care relationship business spearheading Alorica's global ascent in the banking, fintech, and energy sectors orchestrating global expansion as the fastest growing segment within the firm. Set vision and orchestrated strategy for Industry recognized team responsible for highest Vertical client NPS, also executive.
Nov 2016 - Aug 2023
Vice President, Client Solutions Customer Care - Retail, Financial Services, Energy
Owned customer care strategy on behalf of clients with $200 M P&L to expertly lead a high-performing team of Client Solutions professionals driving organic growth and acquiring new clients within the Retail, Financial Services, and Energy & Utilities sectors globally. Included world’s largest and most well known retailers and banks.
Feb 2012 - Oct 2016
Vice President, Customer Relationship Management Solutions
Led Corporate Project Management (PMO) team responsible for oversight of customer care project implementations globally. Owned implementation oversight for all client facing projects across globe (13 countries). Led new logo and account Sales Enablement Win Team. Provided RFP solutioning guidance on all key deal assumptions and structure of value.
Jan 2011 - Jan 2012
Vice President, Operations - Technology Practice
Responsible for 1,150 FTE and $45 M direct P&L handling customer care and tech support, across US, Philippines and Panama as owner of Technology Vertical, accountable for overall P&L, KPI attainment, hiring, training, staffing delivery, and client relationships.
Jan 2010 - Dec 2010
Svp, Client Services - Consumer Packaged Goods (Cpg)
Merck
At HCL Technologies (former Telerx), owned $75 M P&L as a member of the Executive Leadership Team at a fully-owned subsidiary of Merck, responsible for leading new logo growth and management of outsourced consumer affairs, customer service, and contact center relationship services for iconic brands in the consumer packaged goods (CPG) and pharma/DTC.
Jul 2008 - Oct 2009
Svp, Client Services
Formerly ICT Group/Sykes, responsible for leading $170 M in customer care client portfolio relationships in retail, telco, insurance, and financial services sectors. Oversight of revenue, growth, and performance for North American Teleservices Division. Held key role driving new logo business development throughout sales cycle, creating solutions, crafting.
Jan 2001 - Jun 2008
2 education records
Bryan Gray education
B.S., Management / Marketing
Executive Education
FAQ
Frequently asked questions about Bryan Gray
Quick answers generated from the profile data available on this page.
What company does Bryan Gray work for?
Bryan Gray works for TLCx.
What is Bryan Gray's role at TLCx?
Bryan Gray is listed as Chief Commercial Officer (CCO) at TLCx.
Where is Bryan Gray based?
Bryan Gray is based in Greater Philadelphia, United States, United States while working with TLCx.
What companies has Bryan Gray worked for?
Bryan Gray has worked for Tlcx, Alorica, Expert Global Solutions (Now Alorica), Merck, and Foundever.
How can I contact Bryan Gray?
You can use AeroLeads to view verified contact signals for Bryan Gray at TLCx, including work email, phone, and LinkedIn data when available.
What schools did Bryan Gray attend?
Bryan Gray holds B.S., Management / Marketing from Rutgers University.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Bryan Gray you were looking for.
Bryan Gray
3 email domains
Bryan Gray
1 email domain
Bryan Gray
3 email domains
Bryan Gray
2 email domains