Create annual strategic business plan and continuous improvement objectives for department● Responsible for the day to day operations of Baptist Health HealthLine systems including equipment,software, information assets, and 30+ employees● Manage all employee related issues including payroll, progressive discipline measures, hiring, scheduling,performance evaluation, and training coordination● Responsible for data collection and reporting to Senior Leadership

Responsible for branch compliance and security procedures on a federal, state, and company level. Oversee employees in the daily operations of the branch to ensure customer service, accuracy, timeliness, and adherence to Federal Banking Regulations. Responsible for employee skills assessment, monthly branch compliance reviews, proper cash handling procedures, customer service interaction and problem solving.

Responsible for 250 employees:* Upkeep of employee timesheets and payroll * Annual benefits education and enrollment. * Filing FMLA and FMLA intermittent requests as well as Worker's Compensation Claims. * Maintaining Regional EEOC compliance and Affirmative Action Planning. * Ensure legal compliance in handling of recruiting and ongoing employee relations. * Resolving employee disputes and disciplinary actions. * Represent the company in unemployment hearings and tribunals. * Union avoidance training. * Developed training modules for regional training sessions. Laid off due to company reorganization. Regional offices moved to Shreveport, LA. Unemployed from March, 2009 to June, 2009.