Lead $125M, 350 employee business unit. Responsible full PnL, go-to-market, customer retention and expansion and product strategy. Managed 7 marketing technology platforms, focused on building customer journeys through audience development, collection of zero-party data, and multi-channel communications. Accountability for Sales and Marketing, Customer Success, Product Marketing, Product Management, Engineering, Enterprise Architecture, Professional Services, Technical Support, and Merger & Acquisitions.

As a strong leader of technology, redirecting product and technology strategy to align to business needs. Implemented systems and processes to stabilize platforms, improve product innovation, increase customer satisfaction, and retain employees by empowering the workforce, thus boosting employee morale and productivity.

Executed a product strategy to integrate 4 separate sales enablement platforms acquired by Upland. Managed a team of 100 people to focus on integration, customer retention, and product innovation for a $47M business unit.

Kapost is Building what's next for content Marketing. Kapost empowers the world's leading marketing organizations to elevate their content out of the complexity through a comprehensive content marketing platform, expert consulting, and proprietary benchmarks so they can deliver value, not just volume.

Mr. Harwood acts in a technology and business advisory role for the Global Experience Platform, SIMPLENIGHT. This B2B2C start-up provides cloud-based distribution, inventory management, merchandising, and technology solutions for the travel industry. Mr. Harwood is responsible for architecting the technology roadmap while directing on current trends in technology, travel, data science, consumer behaviors, and artificial intelligence. He negotiates mergers and acquisitions with strategic partners, including international businesses and private equity investment firms. Mr. Harwood also manages and closes partnerships and sales opportunities with multinational corporations to increase revenue to the business. He provides executive leadership structuring for operational efficiencies and revenue growth in a start-up environment.

Mr. Harwood’s passion for technology innovation and operational strategy contributed to Outsell’s growth and success over the past 7 years. He was instrumental in envisioning and implementing Outsell’s enterprise technology platform. Now in its 5th generation, Outsell’s artificial intelligence driven marketing platform grew from originally serving 2 automotive brands to currently serving 22. Mr Harwood successfully executed the vision and strategy of the company with the people, processes and technology in place to put Outsell as a competitive leader in the automotive digital marketing industry.

Building a high-growth software company that is a market leader in SaaS, mobile engagement, digital engagement and marketing automation. Implementing and maturing, agile software development practice, program management office, product management, BI/Data team and IT operations team. Grow the company workforce while maintaining values and culture using core-competencies and core-values. Provide strategies focusing on employee on-boarding, professional growth and compensation. Envision new products to expand the market opportunity to allow for growth. Quickly identify the need to re-architect technology platform to enable growth and expansion into new verticals leading to cost and operational efficiencies. Impart the technology vision to expand the business at a reasonable and profitable rate. Evaluate new partnerships and mergers and acquisitions to match industry and philosophical progression.

Swiftrank is the largest online global network, with more than 12,000 location-based, optimized websites. Swiftrank manages high-ranking hotel and resort websites in major and middle-market cities and provides cutting-edge internet marketing solutions to hotels, ownership groups, management groups, and brands. Our global footprint is unmatched—we connect hotels and resorts directly to consumers all over the world. Swiftrank has sites in more than 100 countries, and the sites correspond to more than 4 billion annual search engine searches. Swiftrank increases direct bookings for travel companies by offering premium placement on one or more highly relevant, targeted Swiftrank sites. Swiftrank partners reach new, international customers and generate new direct booking revenues from customers searching for hotels, resorts, and more by destination. Swiftrank partners with leading hotels and hotel companies to drive direct bookings at rates as low as 50% of other comparable online marketing channels.

Responsible for Travelport's global architecture and development direction.

Responsible for building world class enterprise systems for Sun and Sun's customers.

Responsible for building world class enterprise systems for IBM and IBM's customers