Bryan Heger Email & Phone Number

Savage, Minnesota, United States

Minneapolis, Mn

Minneapolis, Minnesota, United States

Responsible for leading the execution of pricing initiatives• Manage equipment pricing and disclosure updates• Manage multiple projects on several different pricing initiatives• Facilitate the coordination of updates to multiple pricing procedure documents• Prepare and generate monthly business line reports• Responsible for pricing committee minutes and price alert approvals along with the document maintenance

Bloomington, Mn

Oversaw the end-to-end decision making and management support for complex/multiple product development and releases to meet revenue and profit goals. Managed team of three Product Analysts, a Product Specialist, and two Product Managers.• Managed products and services through the development cycle that supported marketing, finance, analytics, operations, product development, and senior management.• Drove discovery from both a qualitative and quantitative context to build solid, data driven, business plans and strategies.• Directed appropriate ROI and related financial analysis of products; identify product enhancements to balance a favorable return on investment with customer needs.• Facilitated the coordination and analysis of market research to understand customer behavior, product satisfaction, and emerging business opportunities.• Expanded analytic offerings utilizing data assets available; defined product strategy and product roadmaps with clear objectives and long-term vision. • Ensured delivery of innovation and customer value through product development processes. • Determined clear prioritization and appropriate trade-offs regarding implementation issues based upon understanding constraints, dependencies, costs, resources and customer benefits.• Defined value positioning for products to assist other areas of the organization in product marketing and positioning.• Formulated, documented, and communicated tactical, actionable requirements for product development.• Conferred with prospects, customers and partners to define product requirements and functionality.• Collaborated with product development to orchestrate the development and release process.

Bloomington, Mn

Directed team of 3 Project Managers and 3 Business Analysts. Served as liaison between Appraisal Software vendors and AVM providers. Oversaw budget of $3 million for IT development.• Assessed processes and practices looking for opportunities to increase efficiencies and decrease expenses. Some examples include Standardized XML, FHA Connection, and Auto-Assignment.• Evaluated acquisition opportunities. Participated in new client discussions to ensure connectivity, interface and distribution requirements could be met and controlled.• Acted as the key contact for all IT providers including First American, RELS IT, Nasoft, CoreLogic and Project Management Services Department.• Oversaw communications, services, cost management, and invoice review with ACI, Mercury and Bradford; made recommendations for decreasing costs or increasing service. • Created service level agreements with Nasoft (development and production support) and RELS IT (purchasing, development, database management, and help desk).• Directed the creation of RFP’s, BTRs, SOWs and functional specification documents.• Coordinated monthly updates and distribution of development projects and production issues lists.• Defined methodology and frequency for updating management on the progress of key strategic initiatives.• Coordinated daily, weekly, and monthly report completion and distribution schedules.• Established process for requesting and prioritizing ad-hoc reports; prioritized and complete ad-hoc reports. • Ensured completion of new reports for business units to effectively manage their business.• Coordinated Beta Testing and ensured sufficient testing and number of testers were completed before new releases went into production.• Facilitated the communication of systems, software, and website development and enhancement changes.• Determined communication processes for system outages to ensure proper and timely communication.

Bloomington, Mn

Managed system development, enhancements and integration projects and initiatives on new systems. Supported management and operational needs for reporting and special projects. Supervised technical team of 4 that provided help desk support.• Facilitated project structure including scope, timelines, budget, business task requests, documentation and proposals. Completed ongoing reporting and updated project timeline.• Prepared and generated weekly/monthly business line reports and field communications. • Performed daily, weekly, and monthly report completion, distribution, and schedules.• Coordinated Beta Testing prior to newly released production.• Coordinated the communication of systems, software, and website development and enhancement changes to Rels Valuation personnel and appraisers as needed.• Provided Level II support for helpdesk on business processes and system issues.

Bachelor Of Science - Bs, Industrial Engineering

Education record

• Green Belt of Six Sigma Methodology • School of Mortgage Banking, Course I • Appraisal Certification and Licensure, Appraisal Institute.